Working Pattern: Monday to Friday
Pay Rate: £12.21 per hour
Opportunities for career development
Plus our Sodexo employee benefits package
Catalent Pharma Solutions, Franklands Road, Swindon, SN5 8RU
At Sodexo, we’re passionate about our people. Our teams are key to delivering exceptional service and creating meaningful experiences for clients, customers, and colleagues. While you enhance comfort and convenience, we’ll support your career growth.
As a Receptionist, you will be responsible for the smooth day-to-day running of reception services, creating a professional and welcoming environment while supporting workplace operations and security procedures.
Provide a professional and welcoming reception service for employees, visitors, and contractors
Ensure all visitors are registered with the gatehouse and follow site access procedures
Answer telephone calls in a polite, friendly, and professional manner
Support the smooth running of reception and assist the management team as required
Coordinate visitor arrivals, meeting room bookings, and front-of-house services
Order and issue site uniforms and stationery supplies
Prioritise tasks and respond efficiently to ad hoc requests
Escalate client concerns or complaints promptly to management
Liaise with internal teams to support seamless workplace operations
Maintain confidentiality and handle sensitive information appropriately
Follow site procedures, SOPs, and health & safety requirements at all times
Support compliance with fire, hygiene, COSHH, and safe working practices
Previous reception or customer service experience preferred
Ability to deliver a high level of customer service with a professional approach
Excellent communication skills and professional telephone manner
Strong organisational skills with the ability to multitask and prioritise
Professional appearance and courteous manner at all times
Basic IT skills including email and Microsoft Excel
Discretion and integrity when handling confidential information
Ability to build positive working relationships across teams and with visitors
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong
in a company and team that values you for you.
Act
with purpose and have an impact through your everyday actions.
Thrive
in your own way.
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Work with the best in the business.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.