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Workplace Manager

Job Introduction

Workplace Operations Manager

Salary: £70,000

Shift Pattern: Monday-Friday

Sodexo rewards and benefits

 

We’re seeking apolished, proactive, and service-obsessed WorkplaceOperations Manager to lead all soft services for a high-profile corporate environment in Epsom. This is arare opportunity to bring luxury hospitality standards into a forward-thinkingworkplace, ensuring every interaction reflects excellence, professionalism, andcare.

 

About the Role

You’ll be the drivingforce behind the day-to-day delivery of multiple service streams, includingreception, housekeeping, catering, security, mailroom, events, and workplaceexperience. Acting as the key client contact, you will build strong relationships,anticipate needs, and ensure seamless, high-touch service at every level.

 

Key Responsibilities

  • Lead and coordinate all soft FM services across the site
  • Translate five-star hospitality standards into a corporate setting
  • Inspire and develop a multi-disciplinary, guest-facing team
  • Oversee VIP events, executive visits, and corporate hospitality
  • Maintain compliance with HSE standards and company policies
  • Drive innovation and service improvements to exceed expectations
  • Manage budgets and resources efficiently without compromising quality
     

Ideal Candidate Profile

  • Background in luxury hotels or premium corporate headquarters
  • Proven experience in front-of-house, guest services, F&B, or housekeeping leadership
  • Strong people leadership skills with a focus on service excellence
  • Skilled in managing multiple service providers and operational priorities
  • Confident communicator with executive-level presence
  • Calm, resourceful, and solutions-focused in dynamic environments

 

Preferred Qualifications

  • IWFM Level 3–4 or equivalent in Facilities or Service Management
  • Hospitality Management qualification or similar hotel operations training
  • IOSH Managing Safely or equivalent HSE certification

 

This is ahigh-impact role for someone who thrives in a fast-paced, client-facingenvironment and can bring the very best of hospitality into a modern corporatesetting 


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