Technical Services Manager

Job Introduction

We are now recruiting for a Technical Services Manager within the facilities department in HMP Addiewell. This role will report to the Head of Facility Management within the Facility Department. You will deliver a high-quality professional Facilities Management service which supports the needs of the Director of HMP Addiewell in ensuring that the Prison remains secure, effective, and fit for purpose on a day-to-day basis and that statutory and contractual compliance is maintained.

Reporting to the Head of Facilities Management at HMP Addiewell, the post holder will assist and deputise in the absence of Head of FM the day-to-day operational delivery of Hard and Soft Services through in-house teams and specialist contractors. The TSM will also assist in the reporting and delivery of all major Asset Life Cycle, Capital Expenditure and Business led projects (circa £1.2 million per annum).

Addiewell opened in 2008 and has become an integral part of the Scottish Prison Service estate earning much praise for our innovation, use of technology, strong partnership working as well as our “can do” culture.

We have an effective prisoner peer support model, in which prisoners assist staff in the delivery of classes, programmes and activities becoming positive role models for others.HM Prison Addiewell is a high security prison, with a focus on enabling those in its care to change their life pathway. We have a strong and concerted focus on supporting prisoners to address their offending behaviour through delivery of programmes and working with a range of professionals including prison custody officers. We deliver relevant skills via training and employment and work with all areas of the wider community to ensure that prisoners have the best possible chance of leading positive lives following release. 

For more information on working in Justice within Sodexo please see Careers in Justice and HMP Addiewell

Role Responsibility

• Ensure safe working practices are implemented and take corrective actions where required.
• Report unsafe practices or conditions.
• Take an active interest in staff welfare, engagement, and development.
• Demonstrate a genuine interest in the rehabilitative aims of the Prison.
• Conduct a quality check of 10% of works undertaken by the team each month, implementing corrective actions as necessary and recognising successes.
• Assist in the maintenance of accurate records of all preventative maintenance and repair work carried out by the team and report in detail any substandard or defective equipment.
• Attend meetings and actively participate positively.
• Provide accurate reports and contribute to reports within required timeframes using Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Manage email and telephone communications.
• Manage model office alongside Senior Admin (Online and paper based)
• Develop and maintain broad network of business relationships across all levels of the organization
• Line management of the Maintenance team – carry out 1-2-1s, Mid & End of year reviews.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• Have experience of successfully managing people and services in a Total Facilities Management delivery model.
• Demonstrable leadership skills
• BIFM Level 4 qualification or equivalent
• A progressive, dynamic, and flexible approach to delivery of Maintenance Services
• A proven track record of customer relationship, quality, project, and financial Management
• Trained in Health and Safety to IOSH Level II standard and has extensive knowledge of method statements, risk assessments, safe systems of work, building, electrical and mechanical regulations
• Possess IT literacy in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook. 
• Ability to grasp and use BMS, CAFM (Maximo) and other in-house software packages following appropriate internal training.
• Demonstrable experience of successfully managing complex operations and projects within tight timeframes.
• Ability to work on own initiative
• Demonstrable interpersonal skills and the ability to work with colleagues at all levels.
• People management skills and the ability to communicate at all levels with excellent communication skills
• Knowledge of commercial electrical repairs on HVAC, AHU, controls and BMS systems an advantage
• Experience working in a 24/365 operational environment an advantage (e.g., hospitals, universities, prisons, etc.)
• A dynamic and flexible approach to the delivery of objectives

Package Description

Up to £40,000 per annum dependent on experience

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Post holders will be subjected to an advanced DBS check, a prison security check (level 2) prior to being employed.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.