Technical Services Manager

Job Introduction

Job Title: Technical Services Manager

Location: Covering Midlands, South West and South Wales

Salary: £57,000- £60,000

Contract Type: Full-Time, Monday-Friday. Due to the operational requirements of the business, occasional work outside standard hours may be necessary.

About the Role:

Are you a dynamic,experienced Hard FM professional with a passion for delivering exceptionalservice? As a result of a new contract, we have an exciting opportunityfor a Hard FM Contract Manager to join our team and lead the delivery of HardFacilities Management services across a prestigious portfolio, covering theWest of England, Scotland, and Northern Ireland. As this is a new contract,it’s an opportunity to make your own mark, and shape the way Hard FM andtechnical services are delivered.

You will beresponsible for ensuring statutory compliance, safe and compliant workingmethods for Hard FM Engineers, Supervisors and sub-contractors, maintenancestrategy, asset management and lifecycle planning. The role involves closecollaboration with the Contract Director and operational teams. While you won’thave line management responsibility for engineers or supervisors, you willsupport them to achieve service excellence, client satisfaction, and 100%compliance with all statutory requirements.

Key Responsibilities:

• Lead and support a team of Hard FM Supervisors, engineers, and subcontractors.
• Achieve and maintain 100% compliance with statutory and contractual requirements.
• Develop, manage, and deliver the annual PPM programme.
• Take ownership of asset management, ensuring the Forward Maintenance Register (FMR) is maintained and up to date.
• Work closely with client stakeholders to manage relationships and ensure service delivery aligns with client needs.
• Support the continuous improvement of Hard FM services, driving innovation and best practices.
• Manage financial performance, ensuring services are delivered within budget and achieving set KPIs.
• Oversee all aspects of statutory compliance, including fire safety, lifts & hoist systems, and other technical services.

What We’re Looking For:

We are seeking acandidate with the following:

• Essential: 
• Experience in delivery of Hard FM across multiple sites
• Good understanding of asset management and lifecycle planning
• Proven experience managing Hard FM/Technical Services contracts, particularly in large, complex estates.
• Strong leadership skills, with experience in managing and developing high-performing teams.
• Excellent financial and commercial acumen, with experience in budget management and P&L accountability.
• Proficient in IT systems, including Excel, Word, CAFM/CMMS systems, and PowerBI.
• A strong understanding of statutory compliance and industry best practices.
• Excellent communication skills with the ability to build strong relationships with clients and internal teams.

Desirable:

• Degree in Mechanical or Electrical Engineering/Building Services 
• NEBOSH Qualification or equivalent health and safety certification.
• Professional membership (e.g., WFIM).
• Experience in building services within prestigious environments.

Why Join Us?

At Sodexo, we prideourselves on creating a positive, inclusive work environment where ouremployees are empowered to thrive. You’ll have the opportunity to work with atalented team, manage large-scale operations, and make a real impact within aglobal company committed to delivering excellent service.

In return, we offer:

• A competitive salary and benefits package.
• Ongoing professional development opportunities.
• A supportive and inclusive work environment.
• Opportunities to make a difference in the communities we serve.