Senior Technical Manager

Job Introduction

Senior Technical Services Manager

Location: London, WC2H 8NU

Salary: Up to £63,500 per annum with up to 10% bonus

1. Purpose of the Role

Responsible forleading and managing all technical services across multiple client sites,ensuring safe, compliant, and efficient delivery. The role provides strategicand operational oversight of self-delivered and subcontracted services,maintaining asset integrity, budget control, and customer satisfaction.

2. Key Dimensions

• TFM contract – Corporate Segment (tenanted offices)
• 5 sites in Central London region
• Team of 6 technical staff (plus subcontractor oversight)

3. Main Responsibilities

Technical Management

• Lead delivery of planned, reactive, and preventative maintenance.
• Maintain statutory compliance, asset data accuracy, and lifecycle planning.
• Manage and develop CMMS (Maximo) usage and reporting.
• Provide technical support, lead investigations, and ensure service resilience.

Team Leadership

• Motivate, coach, and develop the technical team, ensuring competence and engagement.
• Manage performance, succession, and training in line with Sodexo standards.

Supplier & Financial Control

• Manage subcontractor performance and compliance with SLAs.
• Control technical budgets, monitor spend, and identify efficiency opportunities.
• Lead procurement and approval processes for technical works.

Safety & Compliance

• Embed a strong safety culture and ensure adherence to HSEQ standards.
• Oversee RAMS, LOTO, and all Safe Systems of Work.

Client & Stakeholder Management

• Build positive relationships with client representatives and internal teams.
• Provide accurate reporting, insight, and recommendations for continuous improvement.

4. Key Accountabilities

• Safe, compliant, and efficient technical service delivery.
• Competent, high-performing technical team.
• Accurate asset and maintenance data for forward planning.
• Effective budget management and cost control.
• Strong client satisfaction and contract performance.

5. Person Specification

• NVQ Level 4 (or equivalent) in Engineering.
• Proven experience managing technical services within FM.
• Strong leadership, problem-solving, and communication skills.
• Knowledge of statutory compliance, engineering standards, and CMMS (Maximo desirable).
• Commercial awareness and supplier management experience.
• Commitment to safety, quality, and customer service excellence.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chanceto be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through youreveryday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefitsfor our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over100million consumers each day through our unique combination of On-Site Foodand FM Services, Benefits & Rewards Services and Personal & HomeServices.

We are committed to being an inclusive employer. Weare a forces friendly employer. Wewelcome and encourage applications from people with a diverse variety ofexperiences, backgrounds and identities. We encourage our employees to get involvedwith our Employee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towardsdisability, and making sure disabled people have the chance to fulfil theiraspirations. We run a Disability Confident interview schemefor candidates with disabilities who meet the minimum selection criteria forthe job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of somethinggreater?

For careers thatmean business.

Sodexo reserves the right to closethis advert early if we are in receipt of a high number of applications