Senior Housekeeper

Please Note: The application deadline for this job has now passed.

Job Introduction

About the Role

At Sodexo, we run an efficient high-quality cleaning service for our customers. To provide this vital service we have a team of cleaning operators working with us, and we currently have a vacancy for a cleaning supervisor to join us!

You will be responsible for managing your workload and that of your team, with a focus on ensuring a strict daily cleaning schedule is followed, ensuring to maintain a clean hygienic environment, whilst upholding a high level of cleanliness.

A few things about you

Customer service is at the heart of everything we do, so it’s important to have a positive, approachable attitude and excellent communication skills with the ability to demonstrate great teamwork!

You must have experience working in a similar industry and have previous experience supervising a team. You will have a keen eye for detail and good knowledge of hygiene regulations.

Sodexo embeds a strong Safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises so it is vital that you will champion this.

You will need to be a keen learner, as you will have continuous training opportunities throughout your career. 

Role Responsibility

To have a full understanding of the areas to be cleaned .
Meet the demands of customers by completing and ensuring the required cleaning tasks in accordance with Standard operating procedures (SOP) and as requested via service manager.
Ensure all documentation is correctly completed and within the agreed time scales.
Actively seek and identify opportunities for business growth within your work area
Ensure the prompt provision and efficient service at the specified time to the standards laid down in the KPI's.
'Walk the floor' during cleaning tasks to identify and rectify any issues relating to the cleaning standards of the assets, to support service Manager with delivering Great Training and GMP training for all staff.
Attend team board meetings.
Comply with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place.
To undertake cleaning audits in relation to service delivery.
Ensure that all equipment used, is in safe working order, checked regularly and serviced. Report any faults as required through the service desk, ensure they are rectified and ensure equipment is not used until safe.
Ensure your service manager is made aware of stock levels to ensure replenishment of stock can be delivered in advance of requirement.
To take adequate steps to ensure the security of Company and Client property under your control.
Ensure you project a positive, approachable, friendly and professional image.
To attend an annual PDR with your Line Manager and to agree and take ownership of your PDR and your training and development needs.
Attend Company Training Courses and Company Meetings as requested.
Provide cover for holidays/sickness of others as requested by service manager.
In conjunction with CSM ensure local teams are trained to the required standards
To provide first line response to local team

The Ideal Candidate

Experience in cleaning within a Good Manufacturing Practice (GMP) environment or similar nature (e.g food standards)
Industry acumen and knowledge of cleaning tasks
Experienced in adhering to and driving company initiatives
Personal innovation and passion
Demonstrative customer focus and service skills
Strong communication
Ability to work individually and within in a team

Relationship Management
Planning and Organization
Analysis and decision making
Continuous improvement

Package Description

4 on 4 off shift pattern, 11 hour shifts.

About the Company

Why choose Sodexo?

You don’t just join Sodexo, you belong.   

What do we mean when we say belong?  

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.    We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   

Our benefits:   

As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
Talk – a free wellbeing support helpline for you and your family   
Up to three paid days each year to volunteer
Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
Cycle to work    
Life assurance

Salary	£10.23p/h + £3000 Shift allowance per year
Frequency	Hourly
Job Reference	SDX/TP/275300/78916
Contract Type	Permanent – Full Time
Closing Date	04 February, 2022
Job Category	Cleaning
Business Unit	UK Corporate Services
Location	AZ Macclesfield
Posted on	04 January, 2022

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