Regional Trainer - North

Job Introduction

Job Title: Regional Trainer
Region: North - Blackpool, Liverpool, Wakefield, Staffordshire (home branch can be any within the region)
Salary: £31,000 - £35,000
Hours: Monday - Friday with some weekend and evening work (flexibility required)

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Regional Trainer, you’ll grow and develop in an exciting business that puts people at the centre of everything we do.  

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

ROLE PURPOSE

The role of Regional Trainer is to deliver high quality training to our core care team in line with legislative requirements, particularly in country regulations.  You will also promote Prestige Care by ensuring that business objectives are met.

The success of this role will be measured by:

• Successful delivery and evaluation of training courses to our frontline carers and branch teams
• 100% Submission of training records to branch, L&D Department, and Central Recruitment Team
• Ensuring the candidate journey is positive and all new recruits are trained to an excellent standard
• Business KPI’s met

The role requires a pro-active response to building key relationships.  An eye for detail is essential as is knowledge of the latest training techniques and developments. The role is a regional role and may require some travel to other branches and venues.  It will also requires a flexible approach to working outside of normal working hours when required.

MAIN RESPONSIBILITIES

• Delivery of the following training courses in line with Company policy and legal requirements:
  • Induction Training
  • Moving and Assisting
  • Basic Life Support
  • Administration of Medication and Medication Management
  • Personal Care
  • Safeguarding
  • Care Plans and Risk Assessment Training
  • Mental Capacity Act
• Evaluation of training courses delivered and redesigning where required
• Supporting with E-learning Training such as: Dignity of Care, Care of the Dying
• Supporting with updating E-learning contents to ensure it is up to date and within regulatory requirements
• Supporting with ad hoc training needs within the business
• Be part of developing additional training courses to meet the business needs
• Identify trends to predict future requirements
• Maintain agreed schedules within agreed targets
• Sending a copy of the Training Register to the L&D Assistant for record keeping
• Providing feedback to Regional and Branch Managers on course progress and member engagement
• Drive improved satisfaction levels
• Ensuring all new members are successfully engaged
• Maintain effective relationships with branch staff in resolving scheduling conflicts
• Contribute to the successful Branch retention strategy
• Prepare ad hoc reports as and when required

GENERAL RESPONSIBILITIES

• Excellent training delivery skills
• Ability to build positive relationships with Branches, Clinical Team, Central functions and the Care & Clinical Training Team
• Work within agreed timescales
• Any other task your manager requires of you

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

• Professional in manner and appearance
• An award in education and teaching (AET) or equivalent, or relevant experience of 2 or more years in a training would be desirable
• Experience of delivering training in the care industry
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Ability to communicate at all levels
• Ability to manage change
• An understanding of cognitive learning styles
• Symmetry between personal and organisational values
• Ability to respond to constructive feedback
• Demonstrates the behaviours associated with Prestige’s values
• Excellent numeracy and literacy skills
• Competency in all delivery models
• Maintain professional competency through CPD

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday 
• Blue Light Card
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

If you are as passionate about quality as we are and want a role where your skills will make a real difference, please feel free to apply and if you wish to know more about this position or what it is like to be part of the Prestige family, get in touch with us at: talent@prestige-nursing.co.uk

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

 All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

Role Responsibility

MAIN RESPONSIBILITIES

• Delivery of the following training courses in line with Company policy and legal requirements:
  • Induction Training
  • Moving and Assisting
  • Basic Life Support
  • Administration of Medication and Medication Management
  • Personal Care
  • Safeguarding
  • Care Plans and Risk Assessment Training
  • Mental Capacity Act
• Evaluation of training courses delivered and redesigning where required
• Supporting with E-learning Training such as: Dignity of Care, Care of the Dying
• Supporting with updating E-learning contents to ensure it is up to date and within regulatory requirements
• Supporting with ad hoc training needs within the business
• Be part of developing additional training courses to meet the business needs
• Identify trends to predict future requirements
• Maintain agreed schedules within agreed targets
• Sending a copy of the Training Register to the L&D Assistant for record keeping
• Providing feedback to Regional and Branch Managers on course progress and member engagement
• Drive improved satisfaction levels
• Ensuring all new members are successfully engaged
• Maintain effective relationships with branch staff in resolving scheduling conflicts
• Contribute to the successful Branch retention strategy
• Prepare ad hoc reports as and when required

GENERAL RESPONSIBILITIES

• Excellent training delivery skills
• Ability to build positive relationships with Branches, Clinical Team, Central functions and the Care & Clinical Training Team
• Work within agreed timescales
• Any other task your manager requires of you

The Ideal Candidate

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

• Professional in manner and appearance
• An award in education and teaching (AET) or equivalent, or relevant experience of 2 or more years in a training would be desirable
• Experience of delivering training in the care industry
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Ability to communicate at all levels
• Ability to manage change
• An understanding of cognitive learning styles
• Symmetry between personal and organisational values
• Ability to respond to constructive feedback
• Demonstrates the behaviours associated with Prestige’s values
• Excellent numeracy and literacy skills
• Competency in all delivery models
• Maintain professional competency through CPD

Package Description

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday 
• Blue Light Card
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

If you are as passionate about quality as we are and want a role where your skills will make a real difference, please feel free to apply and if you wish to know more about this position or what it is like to be part of the Prestige family, get in touch with us at: talent@prestige-nursing.co.uk

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

 All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process