Receptionist
Job Introduction
- 40 hours per week
- Monday to Friday
- 08:00am till 5:00pm
- £13.20 per hour
- Free on-site parking
Check your local transport linkshere: Plan Your Journey | Traveline - the destination you should input is RG6 1WG
At Sodexo, we’re seeking a professional and welcoming Receptionist to help deliver an exceptional front-of-house experience at our client’s dynamic workplace in Reading. Acting as an ambassador for the RealEstate & Facilities team, you will create strong first impressions andensure every guest feels valued through a seamless, digitally enhanced visitorjourney. This role supports a range of services including guest reception,switchboard, lobby management, meeting room coordination, concierge support,and event assistance.
What You'll Do:
- Deliver a best-in-class front-of-house and guest experience, ensuring all visitors feel welcomed, supported, and guided throughout their journey.
- Use internal systems and digital lobby tools to manage visitor scheduling, orientation, and switchboard services with professionalism and accuracy.
- Collaborate with the facilities team by completing audits, assisting with administration, supporting events, and maintaining a 5-star workplace environment.
- Foster strong relationships with colleagues and stakeholders while upholding GDPR, security standards, and RE&F service guidelines.
- Proactively identify service improvements, escalate issues promptly, and maintain a flexible, team-focused approach across all duties.
What You Bring:
- A professional, friendly, and articulate host with a positive, can-do attitude and immaculate personal presentation.
- Strong communication, organisation, and prioritisation skills, with the ability to confidently engage with a wide range of people.
- Tech-savvy and eager to learn about the client, facilities operations, and service standards, absorbing and sharing information effectively.
- Demonstrated experience in delivering exceptional customer service and managing sensitive situations with confidentiality and professionalism.
- Adaptable, solution-focused, and able to apply logical and creative thinking in a dynamic, fast-paced environment.
What we offer:
Working with Sodexo is more thana job; it’s a chance to be part of something greater. You’ll belong in acompany and team that values you for you; you’ll act with purpose and have animpact through your everyday actions; and you’ll be able to thrive in your ownway. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Join us as a Receptionist, makeevery first impression count, and grow your career with Sodexo!
Sodexo reservesthe right to close this advert early if we are in receipt of a high number ofapplications
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