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Reception Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

  • 37.5 hours per week
  • Any 5 days out of 7
  • Shifts covered between the hours of 7:00am and 6:00pm
  • £13.59 per hour
  • Great city centre transport links
  • Please note, this is a 12-month maternity cover role, with the potential for a permanent position at the end of the fixed-term contract

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is M3 5FS
 

Job Introduction:

Are you passionate about delivering exceptional customer service and being the welcoming face that sets the tone for a positive experience? As a Supervisor Receptionist at HMRC New Bailey in Salford, you'll be at the heart of our operation—ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors.
 

What you’ll do:

  • Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.
  • Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.
  • Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.
  • Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.
  • Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.
     

What You Bring:

  • Strong leadership skills and the ability to manage a team effectively
  • The ability to stay calm, focused, and organised—even when things get busy.
  • Previous experience in a supervisory or management role, preferably within a reception or customer service environment.
  • Knowledge of health and safety regulations, with a commitment to ensuring a safe working environment.
  • A desire to learn, grow, and take the next steps in your career—we’ll support you every step of the way.

 

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day
     

Ready to be part of something greater? Apply today!


Salary £13.59 per hour
Frequency Hourly
Job Reference SDX/TP/1022707/141639
Contract Type Permanent – Full Time
Closing Date 15 April, 2025
Job Category Administrative
Business Unit UK Government - Frontline
Location Manchester, United Kingdom
No. of positions 1
Posted on 08 April, 2025

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