Project Operational Support Manager

Job Introduction

Our UK Healthcare segment has a fantastic opportunity in a pioneering new role for a Projects and Operational Support Manager to join our talented and hardworking team base at Sodexo Health & Care, Oxford Road Campus, Manchester, M13 9WL.

Being able to deliver the broad ranging support needed across all services to plan, prepare, communicate, instigate, lead, implement and co-ordinate projects, innovations and initiatives and drive all aspects of their integration into operations would be key to this role.

In addition to lead strategic data and information management around labour, retail, logistics etc to drive efficiencies and financial improvement.  To support the operational management teams in service performance improvements, increased financial efficiency and, at times, deputise for the Heads of Service.  These expectations apply to Soft and Hard FM services. 

Sodexo Healthcare work by the side of healthcare organisations in both the public health (NHS Trusts) and private healthcare sector, using science, technology and global experience to enable human-centred care.

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You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

Role Responsibility

• To engage Sodexo colleagues and Trust representatives as required around projects and initiatives to generate consistency of understanding and collaboration at all levels  

• To identify opportunities for service efficiency using tools and system such as KRONOS, HIVE, LeanPath, Saffron, Rightime and any other available system 

• To be the site lead for IT infrastructure projects and upgrades – be that hard or software 

• To drive and lead harmonious relationships and communication on site amongst all teams and externally to the Trust and ProjectCo.  Act as a flagship conduit for external visitors to site 

• To comply with all Health, Safety and Environmental procedures including COSHH, manual handling, risk assessments and fire regulations  

• To implement and maintain all Statutory and Company policies and procedures, communicating it to all staff and ensuring full compliance 

• Responsible for managing staff within area of responsibility in line with the appropriate policies in relation to issues including conduct, performance, absence, grievance, fair treatment, pay progression, leave and all other HR policies 

• To help BD in preparation of the annual business plan for ORC and support in the writing of an annual report for the same services.

• This job description is not intended to be exhaustive and will be amended in light of the changing needs of the service. 

The Ideal Candidate

• Experience operating multi-services in healthcare environment 

• PFI experience, preferably in healthcare setting 

• Business Management experience at a senior level. 

• Proven experience of managing client relationships with the ability to influence key decision makers. 

• Ability to manage operations against an agreed specification demonstrating strong P&L expertise, commercial acumen and core numeracy and accounting skills. 

• Project management experience 

• Results focused with excellent communication skills. 

Package Description

• £45'000-£47'000
• 40 hours Permanent 
• 24/7 Operation, some weekends may be required to suit needs of business
• 15% Performance related bonus 
• Flex benefits fund £1'300
• We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.