Performance and Compliance Coordinator

Job Introduction

Job Description

• Job Title: Performance & Compliance Coordinator 
• Location: Manchester University Foundation Trust
• £28,000 per year + excellent Sodexo benefits
• 40hrs pw. Monday - Friday

Job Introduction 

We’re seeking a proactive and detail-oriented Performance & Compliance Coordinator to join our team at Manchester University Foundation Trust. In this role, you will take ownership of administering systems and managing reporting procedures to ensure all recommended changes from the site management team and service operations are carried out effectively. Your efforts will play a key role in improving efficiency, reducing operating costs, and establishing best practices for operations and labor management. If you’re driven to enhance performance and make a meaningful impact, we’d love to hear from you!

What You'll Do:

• Collate and consolidate information from managers for inclusion in contractual reports.

• Analyse performance and compliance gaps, recommending actionable solutions to the Performance & Data Lead and Compliance Manager.

• Support Central Service Operations in measuring and reporting performance metrics through bi-weekly dashboards, monthly reviews, and Trust Challenge Reports.

• Conduct ad-hoc queries, generate reports, and maintain databases to help management track and resolve operational issues.

• Manage on-site asset duties aligned with team objectives, ensuring updates to the CAFM system for contractually compliant Planned Preventative Maintenance (PPM) schedules.

• Maintain and manage SharePoint for effective use by administrative and operational staff, and utilize IT systems (CAFM, SharePoint, subcontractor platforms) to support Quality Assurance and management reporting.

• Monitor and report on engineering labour data, presenting findings to operational leads, management, and key stakeholders.

• Assist in compiling audit evidence for Contract Performance Monitors, external specialists, and regulatory authorities; act promptly on compliance failures or underperformance, escalating as needed.

• Provide administrative support to the Compliance Team and act as contingency for the Quality Assurance Officer when required.

• Maintain effective communication and strong working relationships with Trust managers, clinical and non-clinical staff, supporting team meetings and fostering a collaborative and safe working environment.

What You Bring:

Essential

• Proven experience in a similar role, ideally within Hard Facilities Management, with strong interpersonal skills to engage and influence stakeholders at all levels.

• Highly self-motivated and adaptable, able to manage shifting priorities calmly and respond effectively under pressure with a clear sense of urgency.

• Proficient in SharePoint, CAFM systems (especially Maximo), and advanced Microsoft Excel skills including large datasets, Pivot Tables, Charts, and VLOOKUP.

• Analytical thinker with a logical approach to problem-solving and decision-making, paired with excellent verbal, written, and numerical communication skills.

• Solid understanding of Health and Safety regulations and their practical application, with a willingness to attend internal and external training as required.

Desirable

• Previous experience working within a healthcare or NHS environment

• Possesses specialist knowledge relevant to healthcare facilities and operational environments

• Recognised as a Maximo Super User, with advanced system navigation and reporting capabilities

• Hands-on experience with Power BI, including data modelling, dashboard creation, and performance reporting

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment 
• Competitive compensation 
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.