Patient Dining Supervisor

Job Introduction

As a Patient Dining Supervisor at Sodexo in Stoke Mandeville Hospital, you will oversee our patient dining operations, support the activities of the patient dining team, and give our patients, visitors, and staff outstanding customer service.  You will provide a high quality, efficient and responsive dietary meal service that fulfils the nutritional requirements, choice and expectations of the hospital patients.  Your daily encounters with many of these people can help lessen some of the stress that is often associated with hospitalisation. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Maintain very high standards of cleanliness within the kitchen areas.
• Work as an integral part of the patient dining team in the overall delivery of the meal services.
• Completion of Host and Patient Dining Rostering including booking off and covering Annual leave.
• Comply with all HACCP requirements, safe systems of work, risk assessments and operational procedures at all times.
• Take a proactive approach to maintain personal and professional effectiveness, this includes a requirement to undertake all training as required to fulfil the requirement of the role.
• Provide a prompt, efficient and responsive service to all requests received via the Helpdesk, ensuring compliance within agreed response times.
• Cooking of ad hoc meal requests are compliant within HACCP requirements and delivered to patient in a presentable layout.
• Provision of stock level information on a regular basis to ensure adequate dietary supplies are maintained at all times.
• Control production quantities and wastage within agreed targets. Highlighting to supervisors any adjustments required.
• Communicate with the ward host in advance of meal service with regard to any special dietary or special service requirements. Including relevant information for out of stock items and alternatives.
• Support the Patient Dining team ensuring all meals ordered are picked from the fridge and freezers and delivered in a timely manner.
• Food preparation and following standardised recipes and production methods at all times adhering to the advice of the Trust Dieticians/SLT teams.
• Labelling of dietary meals/supplements and snacks and ensuring these items are loaded on to the correct shuttles for transportation to the wards in time for each meal service.
• Work with the Patient Dining team including the host service providing a positive catering experience to all patients at Stoke Mandeville Hospital carrying out a range of duties to ensure the effective operation of the service

 What you’ll bring:

• Highly professional manner and understanding that honesty and ethics are essential 
• Cheerful outlook and ability to communicate with co-workers and other departments with professionalism and respect  
• Ability to use a computer  
• Basic math skills including the ability to calculate numbers, correct entries, count, and reconcile cash drawers/banks, and post to records   
• Basic Food Hygiene and Health & Safety certificate, or equivalent is desirable, however we still want to hear from you even if you do not have this qualification but do have a willingness to learn and a great attitude

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:   

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of application

Package Description

• 37.5 hours per week
• Working: 5 days over 7
• £12.17 per hour
• Blue light NHS Discount card
• Health and wellness support, Such as eyecare and 24hr GP 
• Cycle to work scheme available post probation (3 months)
• Company pension scheme by Legal and General
• Employee assistance program with counselling and life advice supports
• Family leave options
• Full protective uniform supplied
• Training, development, and progression opportunities
• Refer a friend scheme 
• Online Recognition Scheme and 100's of discounted online/High Street retailers (Reward Hub)

Please see attached Job Description