Operational Support Manager - Alliance in Partnership (AiP)

Job Introduction

A great opportunity to join Alliance in Partnership (AiP) in the Schools catering business supporting the Business Director with various operational tasks such as; retention, sales visits, site specific issues such as HR and financial discrepancies, client relationships; ensuring processes are in place to drive the business forward.

The area of responsibility is from Cambridge to Surrey and includes multiple school sites.

Role Responsibility

• To understand and support the management of the finance of the units.
• To oversee the operation of the units and maintain and improve the standards of quality and service and enhance the offer where possible
• To build good client and customer relationships in sites with a keen focus on retention sites
• To ensure open communication with the employees on site and Operation Managers
• To assist with parents’ evenings and other school functions as required
• To plan and manage time effectively
• To assist with team meetings when required
• Maintain accurate files
• Work where necessary with the sales team
• Manage special projects as needed
• To check and monitor the food cost throughout the contracts.
• To ensure promotional days are carried out and merchandising and marketing sustains interest in the range of food offered
• To give advice and assistance to increase the uptake of the school meals
• Monitor the compliance of Company policies and procedures
• To carry out audits to ensure that all sites are aware of the expectations of the Company and the Client and implement appropriate action
• To promote high standards of service, together with high standards of food
• To assist and cover for absence in emergencies within in the kitchens
• To ensure all HR policies and procedures are adhered to and all relevant paperwork is compiled
• To invest quality time in each unit and provide appropriate support
• To set clear objectives and prioritise activities
• To manage time effectively
• To evaluate performance and work methods
• To assist with regular team meetings at least once a term
• To discuss and exchange ideas regarding suppliers and ensure compliance on all purchasing
• To ensure that all administration is completed and sent to the Accounts dept. on time, both weekly and monthly

   

The Ideal Candidate

Experience in an operational environment across multiple sites

Strong catering background

Good communication skills

Financial acumen

Experience in driving sales and compliance in designated business area

Driving licence required as this is a mobile role visiting numerous sites across a geographical area between Surrey and Cambridge

Package Description

Salary is negotiable dependent on experience

Working 44 weeks per year to fit with school term times

All training and development for role will be provided

About the Company

Alliance in Partnership (AiP) was established in 1998 and serves food in over 400 schools and colleges across England and employs 1,500 staff. Alliance in Partnership Group of Companies also include The Contract Dining Company and Class Catering.

Alliance in Partnership Group of Companies was acquired by Sodexo in December 2018 and continue to serve healthy, nutritious food in a fun and welcoming environment. 

AiP are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK).