Officers Mess Manager (Hospitality, F&B)

Job Introduction

As Mess Manager in the Officers Mess at the Commando Training Centre, (CTCRM), the principal training centre for the Royal Marines, you'll perform and supervise the day to day activities of the Mess, you'll promote and manage functions including planning, menus and costing.

Join a high performing contract with great growth potential, the team have a ;family' feel and you will be fully supported to deliver a great service to our client and customers.

Based at Lympstone in Devon, CTCRM selects and trains all Royal Marines Officers, recruits and reserves. CTCRM is unique in that it also provides all Non Commissioned Officer (NCO) command training as well as training 70% of all Royal Marines specialists.

We are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. The impact of change and uncertainty as consolidation occurs throughout the armed forces, set against a backdrop of today’s rapidly changing world, makes the preservation of high standards even more important than ever. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community

We’re proud that our work has a significant bearing on morale, retention and recruitment.

Role Responsibility

• Perform and supervise the day to day activities of the Mess, to the benefit of all members and residents
• Lead and develop the team, manage all aspects of performance
• Promote and manage functions including planning, menus and costing in conjunction with the catering team
• Ensure standards of service detailed in the contract are achieved, maintained and developed
• Liaise with key stakeholders and mess committee to develop relationships and promote Sodexo
• Contribute to the growth of all services in order to meet client and commercial expectations
• Embrace the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values

*please see attached job description below

The Ideal Candidate

• Knowledge of working in a management role within the soft FM service industry *soft FM specific technical skills including contract catering, hospitality
• Proven experience of managing client relationships, ideally within a contract environment
• Proven track record of leading, managing and developing a team
• People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards
• Able to analyse problems analytically, develop opportunities and implement innovative solutions

Desirable

• Experience of working within military environment
• Health and Safety qualification equivalent to IOSH managing safely

Package Description

Competitive salary of c£22,000 plus benefits including bonus, pension, option to buy additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.