Office Manager
Job Introduction
- Office Manager
- Fixed Term Maternity Cover 13 Month Duration
- 40 hours per week
- Up to £40,000 per annum
- Ascot Racecourse, High Street, Ascot, SL5 7JX
Join the prestigious team at Ascot Racecourse, a world renowned venue rich in history and tradition, offering an exceptional opportunity to be part of an iconic sporting and entertainment destination. We are seeking a highly organised and proactive individual to manage the office of the Catering Services Director and 1711 MD. This role serves as a vital link between 1711 and the broader Ascot business, ensuring seamless communication and efficient performance of our strategic partnerships. It’s a fantastic fixed term opportunity to contribute to a historic venue that hosts some of the most celebrated events in the racing calendar and beyond.
What you’ll do:
- Ensure the smooth and efficient operation of office processes and daily duties to support overall productivity.
- Manage the schedules of the MD and CSD, including booking meetings, coordinating agendas, and reserving meeting rooms.
- Provide comprehensive high level administrative support to senior leaders, including preparing reports, presentations, and handling correspondence.
- Collaborate closely with department leads to facilitate seamless interdepartmental coordination and communication.
- Act as a gatekeeper for the MD and GM, managing their diaries, prioritising tasks, and filtering requests to optimise their time.
- Handle incoming calls, schedule appointments, and follow up with contacts to maintain effective communication channels.
- Process expenses and invoices accurately, while maintaining organised filing systems and archiving records securely.
- Organise travel arrangements and accommodation bookings for the CSD and MD, ensuring efficient and cost effective plans.
- Oversee office databases, information systems, and procedures to ensure data accuracy and consistency.
- Compile and prepare weekly and monthly reports, along with materials for meetings and board presentations.
- Manage staff welfare initiatives, fostering a positive work environment and supporting team engagement.
- Maintain ongoing communication with clients and stakeholders to strengthen relationships and ensure their needs are met.
- Develop, implement, and review administrative procedures and maintain up to date information folders to support operational consistency.
What you bring:
- Committed to raising the standard in every aspect of working life
- Committed to delivering against the core values: elegant, original, and uplifting
- Ability to work under pressure and deliver deadlines
- Ability to communicate in a proactive and positive manner
- Ability to be flexible and adaptable
- Experience of working in a very busy industry
- Knowledge of hospitality or a service led sales industry would be advantageous
- Exceptional customer service skills and empathetic to customer requirements
- Creativity and innovation
- Professional discretion
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.