Market Hall Manager
Please Note: The application deadline for this job has now passed.
Job Introduction
£35,000pa - £40,000pa + great bonus and benefits package
Location: Fulham Football Club, London SW6
Permanent
Work Pattern –40 hrs pw 5/7
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Job Introduction

Positioned along the Thames and nestled by parkland, we’re bringing to life this pocket of South West London by creating a unique destination Fulham Pier. Set to become a world-class leisure destination, Fulham Pier is the new riverside stand at Craven Cottage, home to Fulham Football Club.
Offering so much more than football, on non-matchdays Fulham Pier will offer exceptional experiences attracting visitors far and wide to its restaurants, Riverside Market, meeting and event spaces, bars and lounges, entertainment venue, boutique hotel & spa.
As proud venue partner to Fulham Pier, Sodexo Live! is looking for an outstanding Market Hall Manager for the Riverside Market - a food court that promises to tantalise with food concepts, vision and innovation quite like no other. As an exceptional host you will drive best in class delivery of food & beverage to visitors and delight by giving an extraordinary customer experience. Restless for success, you will be hospitality obsessed and act as custodian of the unique culinary experiences your department offers in day-to-day operation - from stakeholder management to quality control, customer engagement to team performance – your passion and personality will help make the Riverside Market a unique destination, driving patronage and continual rediscovery. Savour the day, apply for this incredible opportunity.
This is a truly exceptional role, working in an amazing venue. You will have proven relevant experience with outstanding communication, collaboration and strong stakeholder management skills; you will be able to multitask and communicate with confidence at all levels. Key to your success will be excellent time-management and coordination skills, with the ability to bring people together. In return we offer you the opportunity to truly expand your skillset and be part of a crucial highly supportive team.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!
Main Responsibilities
What you’ll do:
- Deliver exceptional customer experience across our everyday mode business and match day catering operations
- Successfully managing all aspects of operational excellence and contract delivery
- Building and proactively maintaining external relationships with senior clients to exceed client expectations
- Successfully launch new innovative food concepts when required
- Ensuring all operations are profitable
- Successful management of all KPI Information relevant to Sodexo Live! And Fulham FC including tracking of results, report production and supplying sufficient evidence
- Relationships are delivered with key stakeholders to allow development both operationally and functionally to enable growth and development with confidence in the role
- To deliver Food and Beverage training plan and ensure staff understand and complete onsite training
- To maintain uniform standards with the Market Hall ensuring they are always adhered to
For a full list of responsibilities please view the attached job description
Ideal Candidate
What you bring:
- Experience within contract catering, within a multi-site managerial role
- A proven track record of successfully building and maintaining client relations
- Ability to manage, inspire and motivate a large and diverse team
- Previous experience with P&L management, problem solving and creative thinking
- Positive and flexible attitude, willing to be hands on when required
- Personal License holder