Learning and Development Manager

Job Introduction

Our UK Healthcare segment have a fantastic opportunity for an experienced Learning and Development Manager to join our talented and highly supportive team based at Royal Stoke University Hospital.

Sodexo Healthcare work by the side of healthcare organisations in both the public health (NHS Trusts) and private healthcare sector, using science, technology and global experience to enable human-centred care.

If you are looking for your next great L&D opportunity, we genuinely want to hear from you. In this role you will manage the provision and delivery of all learning and development activity for Sodexo employees on site and within allocated hub sites across Healthcare, in line with internal policy and client agreements whilst providing accurate and timely management information to agreed formats and deadlines.  You will have excellent communication skills as this is a highly consultative position.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

Role Responsibility

• Ensure that all Sodexo personnel on site receive the required learning and development as set out in the project agreement and in accordance with Sodexo internal policies. 
• Ensure that all learning delivery meets the standards and content set out by Sodexo policy and the project agreement.
• Maintain accurate records of all learning and development activity undertaken on site and report on this following timescales and formats agreed in the project specification.
• Consult with and support service managers and senior management to provide solutions to identified learning and development needs.
• Build and maintain professional relationships with site team, segment L&D team, central L&D team and support hub contacts.
• Build and maintain professional working links with key client groups to support training compliance.
• To provide support to service managers and senior management in the development of their direct reports.
• Produce and maintain a local Training Needs Analysis, ensuring that this is updated throughout the annual appraisal cycle.
• Actively liaise with Trust, Clients, Site personnel and senior management to manage the provision of a value-add Learning and development service. 
• Facilitate the compliance of the site against the learning and development indicators as set out by company policy and the project agreement. 

The Ideal Candidate

• Hold a certificate in training, learning and development or equivalent.
• Previous experience of providing a training and/or learning and development service
• Ability to communicate effectively to other people across all levels and organisations.
• Experience of managing a learning provision. 
• Experience influencing performance at peer level.
• Ability to operate with multiple reporting lines.

Desirable

• Accredited qualification in training and/or learning and development.
• Previous experience in a similar role.
• Proven track record of managing a learning and development support service
• Experience of developing a training function.
• Experience in supporting the mobilisation of staff to a new service provider.
• Previous background including coaching and facilitation

Package Description

c£35,000pa + great bonus & benefits

Royal Stoke University Hospital

Permanent

Work Pattern – 40hrs pw Monday to Friday, flexibility required 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.