Insights & Research Manager

Job Introduction

As part of our continued evolution within our Government & Agencies segment we have created a new Insights & Research Manager position, we’re looking for an ambitious and talented individual who has a real passion for understanding market, client, and consumer trends.

You’ll establish yourself in the role by building your knowledge and understanding of our pipeline targets - their needs and wants - and our competitor propositions, you’ll create board level actionable reporting and insight to enable us to establish ourselves as a market leader.

Aligning yourself with the segment you’ll own, plan and deploy strategic insight and research program including market, client, and consumer trends; perform targeted tactical insight and research including annual surveys; and bring a laser like focus on the consumer experience within digital and retail services.

This is a fantastic opportunity to be part of the development of future opportunities, new products and new audiences. You’ll be professionally challenged to deliver exceptional insight to drive business growth with a social impact, giving back to the communities we deliver services to.

Role Responsibility

• Be a key contributor the ‘Go To Market’ plan and its continued progress and evolution
• Develop and own brand, buyer, and competitor insights for segment, which needs to form the foundations of all strategic planning and product development.
• Deploy combinations of internal and external data, and direct engagement with providers, systems, trade groups and influencers to provide insights to the segment leadership.
• Support the continued development and use of the ‘data cube’ market analysis platform and shape further data inputs and its practical use across business.
• Analyse and scope the size of the opportunity, entry strategies and investment requirements with reports and business case production as required.
• Assess the Global and Regional Sodexo product portfolio, identifying best practice relevant and transferrable to the UK marketplace.
• Working with relevant leaders, and team colleagues to support product development teams, new value propositions.
• Work with the Marketing Director to identify and develop commercial partnerships to enable growth in agreed strategic areas.
• Work closely with Client for Life teams to interpret client feedback and build back into marketing and product development process.

A full job description can be located in the below attachment

The Ideal Candidate

• Experience of working in a senior marketing role with a track record of developing and managing long term commercial partnerships
• Demonstrated experience with concept development and implementation strategies, including connecting the dots to create strong product or services roadmap
• Experience implementing complex projects with multiple stakeholders on time and budget and at high standard
• Exposure to and knowledge of consumer insight methodologies and data
• Strong influencing and communication skills (interpersonal, written, verbal, presentation) and demonstrated experience collaborating with Sales teams with successful outcomes
• Strong planning, analytical and data interpretation skills; evidence of working as part of a team and experience of working with and managing agencies.

Package Description

c.£45,000 per annum plus benefits & bonus

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process