Head of Soft FM

Job Introduction

Our UK Healthcare segment have a fantastic opportunity for a Head of Soft FM to join our talented and hardworking team at Sodexo Health & Care, Oxford Road Campus, Manchester

Reporting directly to the Business Director (Oxford Road Campus) this is a rare opportunity for an ambitious, Inquisitive Individual to demonstrate their willingness to make a difference within the Health and Care Platform and lead the Soft FM service portfolio, drive all aspects of its operational performance, governance and compliance, progress and service innovation, financial performance and ensure all elements of Sodexo and Trust policies are adhered to. To also ensure that contractually Sodexo meets or exceeds all parameters within the Schedules 14,16 and 18 of the PA across Soft Services. 

Provide a communication and collaboration link to the Head of Hard FM on site and promote robust, open relationships in all directions within Sodexo and that of the Trust and Project Co.

Sodexo Healthcare work by the side of healthcare organisations in both the public health (NHS Trusts) and private healthcare sector, using science, technology and global experience to enable human-centred care.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we can't wait for you to join the team!

Role Responsibility

• Manage and deliver effective and high-performance Soft FM services that meet or exceed contractual obligations, KPIs and agreed company policies and procedures
• Ensure that all financial targets are achieved within a framework of absolute financial control
• Working in partnership and manage clients proactively, ensuring their expectations are met, and effectively communicate all client needs and business opportunities within the division
• Ensure robust governance structure is maintained with clear roles and responsibilities outlined

The Ideal Candidate

• Experience operating multi-services in healthcare environment
• PFI experience, preferably in healthcare setting
• Business Management experience at a senior level.
• Proven experience of managing client relationships with the ability to influence key decision makers.
• Ability to manage operations against an agreed specification demonstrating strong P&L expertise, commercial acumen and core numeracy and accounting skills.
• Results focused with excellent communication skills.

Proven financial management experience and P and L responsibility for a project > £15M

Package Description

• £70'000 Per annum 
• 20% Performance related bonus 
• Car allowance 
• Amazing Career development Opportunities 
• We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.