Head of Hard FM

Job Introduction

Sodexo have a great opportunity for a Head of Hard FM to join our Government and Justice team. This position will be home based with some travel requirements to sites. 

This busy senior role will be accountable for maintaining the compliance of technical services and asset management across a complex portfolio of PFI and public service contracts. This role will report directly to our Service Director. 

The ideal candidate for this role should be experienced in Hard FM management and significant cross sector (PPP/PFI) exposure at a strategic, operational level along with experience of multi million budgets. 

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Role Responsibility

• Deliver a joined up and co-ordinated approach to technical service delivery and asset management to ensure there is appropriate governance and process in place to meet statutory and contractual requirements
• Provide competent, technical and engineering and professional engineering health and safety advice to the Estate, establishing suitable and appropriate systems, processes and ways of working– ensuring that the business meets its statutory and contractual obligations
• Ensure management systems support and drive operational, planned and reactive maintenance activities and that these are effectively planned and scheduled and undertaken on time and in accordance with Statutory Legislation, appropriate maintenance specification and agreed SLAs
• Part of the Senior Leadership team for Services Team support – contributing to the design, development and smooth implementation of compliance solutions
• Developing strategic stakeholder communications with counterparts within Sodexo and the Government Business at a senior level in order to embed cultural change
• Recruiting and developing a new and highly technical team whilst forging relationships with representatives from the client and technical operational business
• Collaborating with service operations and transversal functions to drive performance utilising any wider internal best practice, innovation, technology systems and processes and sharing technical subject expertise back into the central team
• Ensuring all operational activity in relation to the Sodexo contract team is carried out in compliance with all established standards and Group policies
• Ensuring safety in complex and challenging operating environments to exceed industry standards and protect Sodexo and the clients’ brand
   

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• Significant cross sector (including PPP/PFI) exposure at a strategic and operational level and multi million budget experience with a proven track record of Customer relationship and Financial Management
• Substantial quantifiable experience of controlling multi-site Total Facility Management and Capital Projects involving hard and soft services   
• Excellent commercial and negotiating skills, strong contractual understanding with considerable experience of managing change through direct delivery, strategic outsourcing and partnering with specialist service providers 
• A progressive, dynamic, assertive and flexible approach to the delivery of technical services, lifecycle and asset management
• Excellent verbal and written skills 
• A strong track record in Business Development including mobilisation, dealing with sub-contractors and supply chain within a complex multi-faceted operation
• The ability to diagnose/analyse complex commercial and technical situations and provide the government Executive Board with accurate, concise advice
• Demonstrable operational understanding of facilities maintenance and building services within a client focused environment including day to day management knowledge as well as tactical and strategic planning
• Proven track record in successful people management including performance management and familiarity with operational HR process and procedures
• Significant Programme and Project management experience

Package Description

Up to £82,600 plus bonus and benefits

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

Home based working with some flexibility offered 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process