Head of Business Assurance and Performance

Job Introduction

As the Head of Business Assurance and Performance at HMP Addiewell, you will play a pivotal role in driving operational excellence and delivering strategic priorities. As a key member of the Senior Leadership Team, you will lead on business planning, continuity, and assurance, ensuring compliance and high performance across core functions. Your responsibilities will span business delivery, audit, and collaboration with Finance, HR, Facilities, and Health & Safety teams. Working closely with the Director and Deputy Director, you’ll help shape and execute the establishment’s vision, ensuring full contractual delivery and long-term success.

Join Sodexo and be part of something greater. 

You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• The development and completion of the Prison establishment’s contractual delivery requirements and the co-ordination and update of establishment business planning objectives
• The completion of Compliance returns within stipulated timeframes
• The Prison establishment’s lead for Audit and Assurance activities, ensuring all audits are completed within contractual timeframes and requirements. To be the point of contact for all SLT members ensuring completion of audit actions.
• Adherence to Governance outcomes including, Information Assurance, Performance data quality and the prison Assurance framework
• Delivery of reports and data as per contractual requirements
• All the Prison establishment’s assurance reporting including local data validation to ensure they are embedded within the establishment management structures.
• Local asset management
• Manage the Prison’s Complaints Process ensuring compliance with contract 
• Delivery of business continuity
• Act as the Litigation & SAR sponsor
• Monitoring and providing establishment performance data including sign off and data validation, collating all reporting requirements as per contractual obligations 
• Act as point of contact for information on all partnership working with external service providers and stakeholders including performance management information and contract management oversight of local projects
• Develop and deliver a performance framework allowing oversight of a range of partnership commissioning including local contract arrangements
• To be the primary interface with the client on all contractual matters
• To chair the establishment risk assurance meeting. 

Please see attached job description for further information regarding the role requirements

The Ideal Candidate 

• Role model senior leader - authentic leadership skills with a clear and demonstratable understanding of key people management tools and resources
• Proven track record in contracts and performance management
• Clear understanding of commercial contracts, contract knowledge and contract and client management skills
• Understanding of business objectives, policies and procedures
• High level risk management skills
• Effective stakeholder relationship management – internal and external
• Exceptional communication
• A positive attitude, flexibility and effectiveness under pressure
• Understanding of Project management methodologies 
• High levels of integrity and demonstrable drive to deliver high quality services for prisoners and staff

Package Description

Competitive Salary

Monday to Friday 37.5 hours per week

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. 

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. 

For further details regarding our Sodexo benefits please see attached.  

Ready to be part of something greater? Apply today! 

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.