General Manager - Bateaux

Job Introduction

Sodexo Live! are currently looking for an experienced General Manager to captain our team at Bateaux London to deliver a world class guest experience.

Located right on the river at Victoria Embankment, Bateaux London takes you on a journey through London from the Thames, sailing past iconic sights including the Houses of Parliament, Big Ben and the London Eye.

This highly-prestigious, long-standing business of 2 river cruise boats, is looking for an experienced individual to take the helm, bringing together the Heads of Departments within the team (namely Marine, Operations, Finance, Sales & Marketing, Culinary) to host incredible events throughout the year, sharing expertise and driving standards and employee engagement to ensure a highly effective operation.

Role Responsibility

• Deliver market-leading event experiences
• Build and nurture strong client relationships
• Work strategically with your sales team to drive growth in your venues
• Drive profitability of the business
• Lead, develop, manage and motivate a large high performing team
• Support the Divisional Managing Director in the development of business strategy
• Identify opportunities to drive efficiencies and maximise operating profit whilst maintaining a high standard of service

For a full list of responsibilities please view the attached job description

The Ideal Candidate

• Proven track record in operational management in a similar environment
• Experience of working in or around the food and beverage business.
• Ability to interpret and utilise financial and commercial information
• Attention to detail & accuracy
• Ability to work on own initiative & to be proactive
• Resilient, determined and able to work flexibly and proactively
• Relationship building with colleagues from site level to senior management
• Experience of working successfully with P&Ls and driving bottom line profits through improved sales and managed costs.

Package Description

In return for your commitment and hard work, you will be rewarded with an attractive highly competitive salary , plus access to our extensive benefits package, which includes:

• Performance-related annual bonus
• Flexible benefits fund of £1300 per annum
• Contributory pension scheme of up to 6%
• 23 days holiday (FTE) + bank holidays– rising to 26 days after 3 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. 

About the Company

Venues & events don’t just bring people together, they create exceptional moments and lasting memories. Sodexo Live! delivers exceptional food services and catering, facilities management, event and venues sales support and marketing support.

Sodexo Live! is offering exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, The RHS Chelsea Flower Show, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park and many more.

To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo Live!, so step up to the mark, be more than a spectator and become a part of our team.