Front of House Hospitality Supervisor

Job Introduction

Front of House Catering & Hospitality Supervisor

Lead Service. Inspire Teams. Deliver Excellence.

Location: Edinburgh Academy Senior School, 42 Henderson Row, Edinburgh, EH3 5BL
Hours: Full-time, 40 hours per week (Monday–Friday, 7:00am–3:00pm, with flexibility for occasional weekends and events)
Pay: £14.00 per hour

*Please note this role is term time on a 44–52 week position (this can be discussed at interview)
 **Driving licence essential, own vehicle desirable (Onsite parking space available)**

Grounded in Scotland. Ready for the World.

At Edinburgh Academy Senior School, we want our pupils to be happy, confident, and prepared to succeed in life. In partnership with Sodexo, we’re looking for an experienced and passionate Front of House Catering & Hospitality Supervisor to help us deliver service that matches our high standards and ethos.

This is a senior, hands-on position - ideal for someone with a proven record in premium hospitality or catering environments and a natural ability to lead teams in fast-paced, customer-focused settings.

The Role:

You’ll be the face of our hospitality service, leading the front-of-house team to deliver an exceptional experience for pupils, staff, and guests - whether during a busy weekday breakfast or a high-profile school event.

Key Responsibilities:

• Plan and manage hospitality events from start to finish
• Supervise all front-of-house activity, ensuring consistent service excellence
• Lead, train, and motivate a team of front-line staff
• Oversee breakfast service daily, ensuring smooth operation and presentation
• Act as Allergen Champion, ensuring safe, clear communication at mealtimes
• Liaise with kitchen and management teams to deliver routine and bespoke events
• Keep all menus, signage, and marketing materials accurate and up to date
• Manage stock and place orders via the Head Chef
• Maintain a clean, professional, and welcoming dining environment
• Support with event set-up, décor, layout, and staffing
• Assist with recruitment, onboarding, and staff compliance records
• Provide hands-on service during busy periods and special occasions

About You:

You’ll have a strong background in hospitality or catering, with experience in a supervisory role and a genuine passion for delivering outstanding customer service.

You bring:

• Proven team leadership in hospitality or catering
• Excellent customer service and communication skills
• Strong organisational ability and attention to detail
• A proactive, hands-on approach to problem-solving
• The ability to remain calm and professional under pressure

What We offer:

• Competitive hourly rate
• 24/7 access to a virtual GP and mental health support
• Employee Assistance Programme for legal, financial, and emotional support
• Sodexo Discounts Scheme for you and your family
• Cycle to Work scheme
• Learning and development opportunities
• Retirement plan and death-in-service benefit
• Paid volunteering days
• Full training and uniform provided

Be Part of Something Special

Help us create outstanding experiences for everyone who walks through our doors. Bring your leadership, hospitality expertise, and commitment to excellence - Apply today to join the Sodexo team at Edinburgh Academy.

Safeguarding & Inclusion
 Sodexo and The Edinburgh Academy are committed to safeguarding and promoting the welfare of children. This role requires a satisfactory Protecting Vulnerable Groups (PVG) check.

We are proud to be a Disability Confident Leader and welcome applications from all backgrounds.

Please note: Sodexo reserves the right to close this advert early if a high volume of suitable applications is received.