Facilities Management Assistant
Job Introduction
We are currently looking to recruit an experience Facilities Management Assistant to provide a switchboard service to both internal and external customers of the organisation at The County Hospital in Hereford.
Role Responsibility
- Clearly understand the demarcation, boundaries and responsibilities in terms of Facilities Management between the Material Innovation Factory and the University
- Provision of administrative support to the laboratory
- Liaison with the Research & Development and Advance Manufacturing Centre Logistic teams in terms of deliveries and managing the processing of any import/export including post, parcels and raw materials
- Manage stores and storage areas
- Act as first port of call for any administrative or support queries or issues
- Interact with laboratory staff to book time on the equipment and any contractor maintenance using the Unilever booking system
- Assist with the required support for photocopy and printing requirements including first line fix
- Assist with the facilitation of the maintenance of the laboratory equipment and liaise with the relevant subcontractors
- Assist and organise additional support services provided by the Sodexo Research & Development team including PAT, fire extinguisher maintenance, etc
- Assist and carry out site inductions for staff, contractors and suppliers if and when necessary
- Ensure any meeting rooms are kept clean and tidy and provide first fix support for the AV systems
- Ensure the coffee area is kept stocked, clean and presentable
- Host and assist with any internal and external VIP visits and visitors on request
- Assist and organise when necessary any hospitality or free issue requests through Sodexo
- Assist and organise any order requests via the site Ariba purchasing system
- Co-ordinate and assist with the safe transport of materials while in transit between the two sites, particularly in terms of the Dangerous Goods Regulations
- Assist with and ensure the movement of materials in and out of both Research & Development and Materials Innovation Factory storage is recorded
- Co-ordination of all transferred materials to ensure they are moved, stored and segregated correctly in the Material Innovation Factory
- Assist and liaise with the Logistics team in terms of materials being removed and returned to the agreed Material Innovation Factory warehouse area in Research & Development
- Cylinder gas stock management including delivery to point of use and connection
- IOSH managing safely certificate is an advantage
- Some driving between the two sites may be required
- Attend regular Sodexo training updates
- Attend applicable Unilever client meetings as required
- Cover for the Facilities Management co-ordinator when required
The Ideal Candidate
- Must have a proactive nature and the ability to work on your own initiative without supervision
- Must be computer literate and have a good knowledge of Microsoft office/similar software
- Numerate and literate with developed communication skills
- Ability to grasp requirements effectively and to relate to Sodexo services
- Organisation skills and structured methods of working
- Able to plan and prioritise workload accordingly
- Good administrative and customer service skills
- Portray at all times a professional image to our client
- Must have a full clean driving licence
- Certificate in dangerous goods by road training (ADR) is advantageous
- Experience in a similar Facilities Management environment is advantageous
Package Description
Facilities Management Assistant
Company: Sodexo
Location: Liverpool University (Liverpool) and Port Sunlight, Wirral
Position: Permanent
Hours: 30 hours per week
Monday – Friday (08:00 – 17:00)
ROP: Dependant on experience
Sodexo is the leading global provider of food and facilities management services in over 80 countries worldwide. We specialise in making people's lives easier and aim to deliver the best service that exceeds our clients' expectations.
We are currently looking for a Facilities assistant who will be based in Unilever’s new Material Innovation Factory (Materials Innovation Factory) located within Liverpool University reporting into the Logistics manager at Unilever Research & Development Port Sunlight. The role is to support the facilities operation on site for the Unilever floors and staff based there. Main responsibilities will be to provide support to the laboratory with indirect reporting into Unilever’s client on site, facilitating the administrative support to the laboratory and managing inbound and outbound shipments to and from the main Research & Development site in Port Sunlight.
The person we are seeking should have excellent organisation and planning skills together with the ability to work to deadlines and have excellent communication skills both written and verbal. We are looking for an enthusiastic team player who has excellent customer service skills and a high level of computer literacy and able to work on their own unsupervised. The ideal candidate should have the ability to think on their feet and be able to cope with periods of high pressure in a time sensitive environment. They will be flexible, proactive and have a good sense of humour to interact well within the current team environment. Experience in a similar role would be advantageous.
Main Duties & Responsibilities
- Clearly understand the demarcation, boundaries and responsibilities in terms of Facilities Management between the Material Innovation Factory and the University
- Provision of administrative support to the laboratory and FM Coordinator
- Manage stores and storage areas
- Act as first port of call for any administrative or support queries or issues
- Interact with laboratory staff to book time on the equipment and any contractor maintenance using the Unilever booking system
- Assist with the required support for photocopy and printing requirements including first line fix
- Assist with the facilitation of the maintenance of the laboratory equipment and liaise with the relevant subcontractors
- Assist and organise additional support services provided by the Sodexo Research & Development team including PAT, Emergency shower testing, fire extinguisher maintenance, etc
- Assist and carry out site inductions for staff, contractors and suppliers if and when necessary
- Ensure any meeting rooms are kept clean and tidy and provide first fix support for the AV systems
- IT support with general IT issues including internet access, peripherals, cables and monitor/docking issues
- Ensure the kitchen area is kept stocked, clean and presentable
- Host and assist with any internal and external VIP visits and visitors on request
- Assist and organise when necessary any hospitality or free issue requests through Sodexo
- Assist and organise any order requests via the site purchasing system
- Co-ordinate and assist with the safe transport of materials while in transit between the two sites, particularly in terms of the Dangerous Goods Regulations
- Assist with and ensure the movement of laboratory kit in and out of both Research & Development and Materials Innovation Factory is completed safely Collection of certain waste streams ensuring they are moved, stored and segregated correctly in the Material Innovation Factory
- Assist and liaise with the Logistics team in terms of materials being removed and returned to the agreed Material Innovation Factory warehouse area in Research & Development
- Cylinder gas stock management including delivery to point of use and connection
- Some driving between the two sites may be required
- Attend regular Sodexo training updates
- Attend applicable Unilever client meetings as required
- Cover for the Facilities Management co-ordinator when required
Competencies
- Must have a proactive nature and the ability to work on your own initiative without supervision
- Must be computer literate and have a good knowledge of Microsoft office/similar software
- Numerate and literate with developed communication skills
- Ability to grasp requirements effectively and to relate to Sodexo services
- Organisation skills and structured methods of working
- Able to plan and prioritise workload accordingly
- Good administrative and customer service skills
- Portray at all times a professional image to our client
- Must have a full clean driving licence
- Certificate in dangerous goods by road training (ADR) is advantageous
- Experience in a similar Facilities Management environment is advantageous
- IOSH managing safely certificate is an advantage
At Sodexo we are committed to a leading role in promoting equal opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief or sexual orientation are welcomed to and included within our business.
Please send your CV with a covering letter to: Neil Bell, Logistics Manager, Sodexo, Unilever Research, Quarry Road East, Bebington, Wirral CH63 3JW.
Or email Neil.Bell@unilever.com
Closing date for applications is Thursday 30th September 2021
About the Company
Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
