Facilities Coordinator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Facilities Coordinator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

Responsible for:

The faultless upkeep of the allocated floor area
To ensure that all building users experience the highest level of service in a pleasant, clean, and safe environment
To demonstrate ownership of problems and relay solutions in a timely manner
Provide high levels of customer service
To enforce the site rules and standards including Housekeeping, Security and Health & Safety to all floor occupants

Accountabilities

To own and take responsibility for allocated floor areas and ensure that a 5 star customer service is experienced by all facility users
To be the first point of contact for building occupants on the allocated floors
To be visible to all users and build relationships with all levels of users
To ensure the floor area is compliant to health and safety procedures
To ensure that the floor area is compliant to environmental procedures
To ensure that the site rules are enforced
To report all faults and issues to the relevant service partner
To have full working knowledge of the building including all services

The Ideal Candidate

Understanding and experience of ensuring focus is on individual customer needs, capable of anticipating any needs whilst meeting required service levels
Flexibility that is focused to delivering exceptional customer service
Attention to detail, with strong organizational skills and a Can-do attitude
Self-motivated, able to work under pressure in a very fast paced environment and to balance conflicting deadlines
Strong PC skills, MS Office
Well organised and good prioritisation and planning skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Service orientated attitude combined with innovative thinking
Practical experience in working with supply partners to deliver a seamless, integrated service
Customer services experience and the ability to communicate at all levels

Package Description

Planning of allocated tasks
Extracting accurate information from hard copy documentation
Flexibility to change priorities whilst carrying out duties
Barrack damage claims preparation
Liaise with Service Delivery Team to ensure accurate processing of quotations, purchase orders, completions, invoices and remedial works.

Self-motivated. Able to prioritise demands under pressure.

Monitor Maximo for all reactive maintenance tasks. Amendments and log notes made as appropriate.
Assist in tasks assignment to the Engineers within the team and ensure timely and compliant completion.
Support the procurement of materials via SAP as appropriate in accordance with Tech Officers.
Ensure all self- delivered PPMs, job plans and sequencing of works are correctly entered into and scheduled in Maximo
Work in partnership with the Helpdesk Administration team to ensure seamless service delivery
Monitor all tasks and provide timely updates and appropriate job files for tasks which are likely to exceed the reactive maintenance cap to Engineering Supervisor and/ or Service Delivery Manager or Client as necessary
Monitor all Contractors on-site to ensure compliance with all H&S requirements e.g. WAF for all tasks.
Monitor all Engineers are working effectively and in a timely fashion whilst carrying out their duties.
Provide supporting evidence in support of any Barrack Damage claims e.g. Engineers photos.
To carry out any reasonable request made by the Tech Officers and Service Delivery Manager.
Assist in dealing with relevant invoice queries and ensure data available for finance in a timely manner.
Co-ordinate PM remedials, identify request quotes and arrange for external contractors to carry out works.
Taking minutes at PM and Contract Meetings when requested.
Raising Purchase Orders for materials and sub-contractors.
Running weekly Maximo/Cobra reports to track status of tasks.

Ensuring tasks are completed to required SLA/KPI’s.

Accurate archiving of completed work sheets within the Maximo/Cobra and hard copy filing system.
Timely raising of purchase orders to complete works within contractual timescales.

The precise input of work information into the Maximo/Cobra system within a timely fashion.

All worksheets are checked and signed off in a timely and compliant manner.
Maximo/Cobra WO logs and statuses are update daily to reflect timely and correct status of all tasks.
Provide weekly/ monthly Work Order status and KPI reports as necessary.
Experience of operating within a diverse defence engineering and FM environment.
Line management experience of a diverse technical multi-skilled work force.
Must work well within a team and support the Service Delivery Manager and Tech Officers whilst able to make decisions based upon own knowledge and initiative.
Must have strong IT skills, be proficient in Microsoft Office and familiar with Data Base type software
Strong leadership and interpersonal skills
Excellent organisation skills are required to for fill the planning of Reactive and Planned Maintenance works
Proven experience in an Engineering Administration role with a proven track record in Facilities Management.
Undertake training of staff as and when required.
Good basic education, with GCSE passes in Maths and English.
Smart appearance.

Be flexible to work outside core hours when required.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary	£10.14 - £10.14
Frequency	Hourly
Job Reference	SDX/TP/247644/46371
Contract Type	Permanent – Full Time
Closing Date	25 June, 2019
Job Category	Facilities Management
Business Unit	UK Government
Location	Colchester Essex
Posted on	11 June, 2019

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Facilities Coordinator

Job Introduction

Role Responsibility

The Ideal Candidate

Package Description

About the Company

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