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Facilities Account Manager (TFM)

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking for an experienced Account Manager to take accountability for delivering on site services including both technical and soft services across a number of IFM sites based in the south of the UK and London.

This role will allow someone to really utilise their skills and development within the business.

Role Responsibility

 

  • The management of the delivery of multiple IFM services to a large IFM contract, ensuring outstanding service delivery at all times and exceeding all Sodexo targets.
  • Comprehensive knowledge of the contract, scope and form
  • £4million turnover accountability
  • Managing the IFM services to and across the site.
  • Performance management across teams and service lines, reporting and monitoring of performance
  • Financial management to ensure control of spending and budgets
  • Assume responsibility for contract outputs and management of services against contracted scope of works
  • Effectively manage the Sodexo team and Supply Chain Partners to ensure that exemplary facilities services are provided at site
  • Undertake regular client meetings
  • Ensure the highest levels of Health and Safety are achieved across the site
  • Manage the full P and L account for all soft services
  • Directly manage line manages and motivate and lead the team to achieve high performance at all times
  • Ensure strong client relationship is developed and maintained, allowing for organic growth opportunities

The Ideal Candidate

  • Management of large and diverse site service delivery teams
  • Good all round communications skills.
  • Excellent relationship builder and experience in working in a matrix delivery environment
  • IT literate and financially astute
  • Operating at management level in an M&E environment
  • Broad knowledge of multiple service lines and their benefit to an organisation
  • Knowledgeable of risk and legislation across all service lines, does not need to be the expert, however needs to be able to mitigate these with the help of Sodexo experts and Governance and Policy
  • Knowledge of Sodexo systems and processes
  • NEBOSH (or equivalent) – National General Certificate and/or Diploma
  • BIFM Qualifications – Part 2, or relevant professional development

Package Description

Access to a variety of Sodexo benefits and discounts

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary Up to £55,000
Frequency Annual
Job Reference SDX/TP/7094/15318/KM
Contract Type Fixed Term – Full Time
Closing Date 13 April, 2015
Job Category Facilities Management
Business Unit UK Corporate Services
Location London
Posted on 09 March, 2015

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