FM Systems Deployment Manager

Job Introduction

We’ve created a new FM Systems Deployment Manager position within our Systems Deployment team who are responsible for the deployment of FM Services systems and processes. As a key member of the team you’ll manage the deployment of systems to new and existing Sodexo sites, you’ll ensure our operational teams are able to use the systems and you’ll control the deployment stage gate processes to ensure data and change management protocols are adhered to so that our operators are able to utilise the systems effectively and meet their contractual requirements.

To be successful in this position you’ll have a strong knowledge of the hard FM industry and understand how FM Systems data and processes support hard services delivery. You’ll be able to manage projects effectively ensuring milestones are delivered and changes are managed correctly and it’s critical you’re a confident, capable and credible communicator able to work with a variety of stakeholders at all levels, building strong and trusted relationships to deploy a service to operational users ensuring they have the right toolkits and information available to them.

This will be a home-based position, with travel required to support deployments within the UK&I.

Role Responsibility

• Instigate and facilitate contract kick off meetings with all relevant stakeholders
• Manage all IFM related data via Sodexo’s preferred project management tool, ensuring that the PMO and key stakeholders are updated on a regular basis
• Complete the upload templates, review returned data sets and prepare for loading onto standard IFM deployment templates in line with standard validation criteria.
• Liaise with training managers to ensure that the correct training plan and dates are agreed. Create Training Plan and Matrix and submit to Central team & FM Training Manager
• Liaise with the site local asset management team to build planned maintenance in line with agreed contractual asset management strategy
• Provide ‘peer review’ validation certification for other deployment team members
• Ensure an excellent working knowledge of the most recent system functionality is maintained
• To maintain awareness of the Asset Management Framework’s latest developments and ensure these are disseminated and deployed to applicable contracts
• Mentor and give guidance to System Deployment Co-ordinators
• Work closely with the wider Asset Management and Service Operations teams to standardise processes and identify continual improvement opportunities

Please see attached job description for further details regarding the role requirments.

The Ideal Candidate

What’s essential?

• Experience of Maximo and D365, or similar business systems, and an understanding of how those business systems are used by clients to deliver their customers needs
• Strong knowledge and understanding of hard Facilities Management, and of how FM Systems data and processes support hard services delivery
• Ability to communicate and build strong relationships quickly with stakeholders at all levels, challenge with humility and convey and present technical information to non-technical audiences
• Ability to lead project calls with stakeholders at all levels
• Excellent planning and organisational skills with previous experience of managing projects and processes
• Attention to detail, quality driven approach
• Ability to work on own initiative, self-manage time, and deal with a high degree of pressure, working to tight deadlines
• MS Office proficiency 

Where we can be flexible:

• An understanding of ISO55001
• Asset Management accreditation
• Change management experience
• Strong Influencing skills
• Qualification in Project/Programme Management

Package Description

Competitive salary + excellent benefits package

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process