Events Account Manager

Job Introduction

Sodexo Live! have a fantastic, exciting opportunity for a talented Events Account Manager to join our awesome team based at ACC Liverpool.

We are proud to work with Centerplate, a Sodexo company, where we create bespoke hospitality experiences for premier events and gathering places across the United Kingdom.

Our unique approach to hospitality makes the time people spend together more enjoyable, and more valuable. For more than 85 years, we have welcomed people to the moments that matter with award-winning hospitality, exceptional service, and one-of-a-kind guest experiences.

Here your focus will be to work with clients creating an event that showcases Sodexo as one team of market leaders delivering fantastic food, beverage & hospitality to every guest, every time.

Relevant experience within catering and outstanding client liaison skills will be key to your success. You will be keen to not only grow sales but to exceed them, you will have a passion for consultative sales, and you will be highly proactive.

Whilst working at the ACC Liverpool Group you will be part of our culture – a passionate family of achievers who focus on progression and development, we also have a great deal of fun! We are seeking someone absolutely committed to delivering a first class customer experience.

This is a fantastic opportunity where you will have the chance to work within a unique venue in an inspiring city!

Role Responsibility

• To build and maintain strong client relationships with clients 
• Liaison with our clients, customers, suppliers, outside agencies and third parties
• Work closely with ACCL Account Managers to develop relationships with clients and encourage repeat business.
• Liaise with Event Managers & Kitchen Management with regard to all customer requirements & any changes to bookings
• Act as main host for your clients welcoming them to site and introducing to key members of the team
• To build and grow the sales potential by achieving or exceeding sales targets

The Ideal Candidate

• Experience in a similar role within the events and hospitality industry
• Experience of building strong client relationships
• Good food knowledge and understanding of current food trends
• Attention to detail
• Commercial awareness
• Effective communication skills
• Detail orientated with strong administration skills
• Must be operationally focused
• Standards driven with the desire to succeed and operate successful events

Package Description

to £25,000pa + great benefits

Location: ACC Liverpool

Permanent

Work Pattern – Mon – Friday flexibility essential for occasional evenings & weekends

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process