Engineering Support Administrator

Job Introduction

We have an opportunity to join the Sodexo FM Platform as an Engineering Support Administrator, this will be a varied administrative role which will work closely with a team of 13 Engineers, an understanding an interested in the terminology and services provided by the team is critical.

You’ll take accountability for monitoring progress to deadlines and liaise with the team to ensure they prioritise accordingly. You’ll own document templates and managed the teams sharepoint, proof read and format reports as well as coordinate travel requirements and organise meetings.

To be successful in this role you’ll be able to build brilliant working relationships with your team and the wider business, be an awesome & confident communicator and have exceptional organisational skills.

You’ll be home based with regular contact via video calls, email and phone to your wider team.

Role Responsibility

• Proof-read reports ensuring correct templates are utilised, correct grammar, appropriate Executive Summary and NCR Actions are SMART
• Provide administrative support to the team; organise and support meeting requests with both internal and external stakeholders & clients
• Track and monitor inspection / audit / review schedule deadlines ensuring the team are on target to achieve of inspections / audits / reviews and submission of reports within agreed timeframes
• Proactively manage the recording of all NCRs and OFIs identified within reports, to track their progress and close out by the Author
• Analyse NCRs and OFIs providing detailed trend analysis by region, segment, contract or client as required
• Manage documentation, templates and plans to ensure compliance to methodology and tools
• Own the teams training matrix, identifying and organising when training is due
• Ensure PS O365 SharePoint & DMS space is managed and maintained
• Track and manage feedback to ‘Lessons Learned’
• Supporting the writing and collation of presentation materials and printing of documents
• Manage and book travel arrangements, raise purchase orders and order equipment and stationery (IT, PPE, etc..)

The Ideal Candidate

• Proven experience of team organisation and coordination skills with strong administrative experience and brilliant attention to detail
• Highly organised and responsive, with ability to deliver under pressure
• Excellent documentation skills
• High levels of computer literacy – Microsoft Office, Excel, PowerPoint, MS Visio and Outlook
• Excellent communication skills with the ability to select the most appropriate method of communication with the ability to present professional information in a relevant and well-reasoned manner at all levels
• Analytical thinker with the ability to make decisions by gathering and evaluating complex data and consulting others, seeing multiple cause and effects on likely outcomes
• Resilient, able to work autonomously, and comfortable with rapid change
• Ability to work openly and collaboratively

Package Description

c.£26,000 per annum

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.