Employee Relations Advisor

Job Introduction

We have an exciting opportunity for a Employee Relations Advisor to join our People Services team. We’re looking for someone with excellent organisation, time management and prioritisation skills and a solution orientated mindset.

You’ll work as part of the ER Services team to provide a responsive and compliant ER advisory service to Sodexo’s nationwide sites, in line with Company / Segment specific policies and legislation. You’ll support Line Managers with full case management and administrative support on ER issues including  absence management, probation, AWOL, flexible working, investigations and minor misconduct disciplinaries.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers  

Main Responsibilities 

• Support line managers with general advice, ensuring all advice complies with legislation and is in line with Company/ Segment specific policies and processes 
• Resolve and respond to ER related queries escalated from the HR Services Team, ensuring query resolution is captured on the CSM system and service requests are closed in line with time-frames 
• Provide guidance to line managers on how to manage potential ER issues at the informal stage prior to any formal action and necessary follow on actions 
• Provide practical advice and guidance to line managers on how to manage formal ER issues in line with the Company policy. This will mainly be advising up to first and final written warning on low risk ER cases, with any dismissals being approved by ER Specialist/ ER Services Manager before providing advice to Managers 
• Escalate any serious or final stage ER issues to ER Specialists or ER Services Manager 
• Ensure line managers are clear on how to conduct meetings, including advice on meeting preparation and how meetings should be chaired and concluded 
• Undertake ER administrative activities required to support the Senior ER Advisors,, ensuring invite and outcome letters are accurate, and are checked by the Senior ER Advisor

Please see attached job description for further information regarding the role requirements 

 The Ideal Candidate 

• • Able to provide ER support for a multi-site operation
  • Experience of providing HR advice in line with relevant policies and legislation
  • Experience of working on TUPE processes
  • Understanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutions
  • Strong understanding and respect for confidentiality
  • Good working knowledge of current employment legislation and its application in the workplace
  • Understanding of regulatory bodies, governing policies and their impact to ER issues
  • Proficient user of Microsoft Office programmes – strong excel skills
  • CIPD qualified or working towards

• Desirable

  • Experience of working within a Shared Service environment or busy HR Department
  • Understanding of HR systems/technology / SAP HR / CRM
  • Knowledge of Agenda for Change

Package Description

Competitive salary 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. 

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. 

For further details regarding our Sodexo benefits please see attached.  

Ready to be part of something greater? Apply today! 

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.