Employee Relations Advisor

Job Introduction

We have a great opportunity to join the Sodexo Employee Relations team as an Employee Relations Advisor on a FTC to July 2021.

We’re looking for someone who has worked in an employee relations role with experience in dealing with a mixed caseload of absence, grievance and disciplinaries.

You must have excellent organisation, time management and prioritisation skills and also be confident in your decision making.

You’ll be joining a team who have had to find new and innovative ways to collaborate while working from home and who have excelled in their service delivery while working under pressure and often to tight deadlines.

A solution orientated mindset, appetite to learn, strong resilience and the desire to get stuck in would stand you in good stead for success in this position, you will of course be well supported and given the opportunity to develop your skillset and knowledge or HR.

Role Responsibility

• To work as part of the ER Services team to provide a remote, responsive and compliant ER advisory service, in line with Company / Segment specific policies and legislation
• Support Line Managers with full case management and administrative support on ER issues including absence management, probation, AWOL, flexible working, investigations, minor misconduct disciplinaries and TUPE
• Ensuring that Service Level Agreement (SLA) targets are met / exceeded in order to continually improve the level of customer service and to support the business 

The Ideal Candidate

What’s essential:

• Experience in a similar role working with a mixed caseload of ER activity.
• Good working knowledge of current employment legislation and its application in the workplace
• Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines
• Excellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone manner 
• Ability to meet deadlines under pressure
• Understanding of customer requirements and the ability to take ownership of problems/issues and recommend practical HR solutions
• Pro-active and practical approach to problem solving
• Strong understanding and respect for confidentiality
• Proficient user of Microsoft Office programmes – strong excel skills 

Where we can be flexible:

• Able to provide remote ER support for a multi-site operation
• Experience of working on TUPE processes
• Understanding of regulatory bodies, governing policies and their impact to ER issues
• CIPD qualified or working towards
• Experience of working within a Shared Service environment or busy HR Department
• Understanding of HR systems/technology / SAP HR / CRM
• Knowledge of Agenda for Change

Package Description

Up to £21,500 per annum (pro rata for duration of fixed term contract)

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.