Domestic Team Leader

Job Introduction

Domestic Team Leader – Queens Hospital, RM7 0AG

Hours: 27 hours per week

Pay: £15.22 per hour

Contract: 6-month fixed-term contract

Shifts: Rotating – 3 nights per week

 Are you a motivated and experienced leader who takes pride in maintaining the highest standards of cleanliness, safety, and service? Join Sodexo’sDomestic Services Team at Queens Hospital as a Domestic Team Leader, where you’llhelp deliver a clean, safe, and caring environment for patients, staff, andvisitors.

 About the Role

As a Domestic Team Leader, you’ll assist in managing a high-quality, cost-effective, and proactive cleaning service that meets the needs of the hospital and aligns with both Sodexo and NHS Trust standards. You’ll lead a team of Domestic Assistants, ensuring consistent delivery of outstanding cleaning performance, staff engagement, and compliance with infection control and health & safety policies.

 Key responsibilities include:

• Supervising and supporting the domestic cleaning team to deliver excellent standards across wards and departments.
• Monitoring cleaning performance and hygiene standards, ensuring full compliance with national and Trust requirements.
• Preparing staff rotas, allocating work, and prioritising urgent cleaning requests.
• Conducting regular audits, inspections, and quality control checks, taking action where improvements are needed.
• Managing stock, equipment, and consumables efficiently within budget.
• Providing training, coaching, and ongoing support to ensure team members are confident and competent in their roles.
• Managing sickness, absence, and performance reviews for your team.
• Ensuring adherence to health, safety, fire, and infection prevention policies at all times.
• Maintaining accurate records, timesheets, and other documentation.
• Leading by example with professionalism, empathy, and a commitment to continuous improvement.

About You

We’re looking for aconfident, organised individual with strong leadership skills and a passion formaintaining a clean and safe healthcare environment.

 Essential skills and experience:

Experiencesupervising or managing a cleaning/domestic team, ideally in a hospital orhealthcare setting.

Good standard ofliteracy and numeracy.

Knowledge ofinfection prevention, COSHH, and Health & Safety procedures.

Stronginterpersonal, communication, and customer service skills.

Excellent timemanagement and organisational abilities.

Ability to train,motivate, and develop team members.

Financial awarenessand understanding of managing costs and resources.

Flexibility to workrotating night shifts and adapt to changing priorities.

 Desirable:

• Manual Handling training.
• Experience in delivering staff training using company guidelines.
• Understanding of NHS cleaning policies and standards.
• NVQ or equivalent qualification in Cleaning or Team Leadership.

Ready to be part of somethinggreater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close thisadvert early if we receive a high number of applications — so don’t wait!

 About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in servicesthat improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & HomeServices. 

We are committed to being an inclusive employer. Weare a forces friendly employer. We welcome and encourage applications frompeople with a diverse variety of experiences, backgrounds, andidentities. We encourage our employees to get involved with our EmployeeNetworks such as Pride, Sodexo Parents & Carers, Sodexo Disability,Ability network, So Together, Generations and Origins.

We’rea Disability Confident Leader employer. We’re committed to changingattitudes towards disability, and making sure disabled people have the chanceto fulfil their aspirations. We run a Disability Confident interviewscheme for candidates with disabilities who meet the minimum selection criteriafor the job.

Click here to read more aboutwhat we do to promote an inclusive culture.

SodexoDisability, Ability network, So Together, Generations and Origins.