Digital Journey Executive
Job Introduction
Are you a digital content expert who is passionate about creating exceptional online experiences for consumers? Do you thrive in a fast paced and dynamic environment, where you can make a real impact? If so, we would love for you to join our team as a Digital Journey Executive!
As a key member of our Food Platform team, you will support the end-to-end consumer digital journeys deployed across the UK&I. You will input into the end-to-end digital journeys through research, insight, and consumer behaviour, helping to retain our digitally active consumers while also striving to grow to bigger consumer audiences.
To be successful in this role you will be an innovative and forward-thinking individual, driven to make a positive impact on our consumers' digital journeys.
Recognise, suggest, and own new opportunities throughout the digital consumer journeys to deliver high performing, agile customer interactions and touchpoints.
Deploy relevant content changes accurately within defined timelines.
Be a part of a high-quality end to end digital journey that achieves a consistent digital and brand narrative.
Recognise and understand the digital journey insight, making recommendations based on consumer behaviour and industry trends.
Support the Digital Content Manager in managing requirements discovery, solution design, user story writing, feature development and use acceptance testing.
Assist the digital restaurant deployment plan.
A passionate and technology focused mindset, eager to innovate digital solutions for our future.
Willingness and eager to deliver frictionless consumer journeys.
Expertise within the Food/Catering industry.
Self sufficient in relevant CMS or content systems.
Proven track record of content management that meet both business and consumer needs.
Able to act on behalf of the consumer when making decisions.
Remain flexible and resilient to changing business, client, or consumer priorities.
Desirable to have a digital/tech qualification and/or training.
Flexibility to work, if needed with different time zones.
What we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
