Deputy General Services Manager

Job Introduction

Deputy General ServicesManager

Location: Sudbury, Suffolk CO10 2XD

Working Hours: 40
Shift Pattern: Monday- Friday

Rate Of Pay: £32,000 - £35,000 plus Sodexobenefits

About the Role:

We are seeking aproactive and experienced Deputy General Services Manager to join our team atNestlé Sudbury. This is a pivotal role supporting the General Services Manager(GSM) in the delivery of soft services and facilities management across thesite. You will be responsible for overseeing catering, security, and cleaningteams, driving continuous improvement, and ensuring statutory, mandatory, andcontractual compliance.

Key Responsibilities:

Support the GSM in the day-to-day management of site services and development of business strategy.
Oversee the activities of catering, security, and cleaning teams, ensuring high standards of service delivery.
Drive innovation and continuous improvement of people, systems, and processes.
Ensure compliance with health and safety, welfare policies, and robust record-keeping.
Manage training, induction, and development of all site employees in line with Sodexo HR policies.
Maintain Sodexo’s waste management process and ensure operational risk assessments and SOPs are up to date.
Maximise profitability by managing costs and supporting sales growth.
Utilise systems such as Kronos and E-Profit for operational and financial reporting.
Provide monthly safety performance reports and maintain a positive safety culture.
Effectively manage relationships with employees, supply chain, and customers.

Key Performance Indicators:

Consistent delivery of service to company standards and contract specifications.
Full compliance with health & safety, hygiene, cleanliness, fire, and COSHH regulations.
Achievement of 100% audit and training compliance.

Person Specification:

Experience in catering and cleaning facilities management, ideally in a multi-site operation.
Proven ability to manage services and work directly with clients.
Strong interpersonal and communication skills, both written and oral.
Good understanding of manufacturing operations and computer systems.
Experience in managing sub-contractors and delivering cleaning operations in a busy factory environment.
Ability to prioritise tasks, work under pressure, and meet deadlines.
Well organised, committed, and able to work both independently and as part of a team.

A little more about Sodexo:

At Sodexo, ourpurpose is to create a better every day for everyone to build a better life forall. As the global leader in services that improve the Quality of Life, weoperate in 55 countries, serving over 100million consumers each day through ourunique combination of On-Site Food and FM Services, Benefits & RewardsServices and Personal & Home Services.

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Salary	£32,000-£35,000 per annum plus Sodexo Benefits
Frequency	Annual
Job Reference	SDX/TP/1159297/149393
Contract Type	Permanent – Full Time
Closing Date	31 October, 2025
Job Category	Facilities Management
Business Unit	UK Corporate Services
Location	Suffolk , United Kingdom
No. of positions	1
Posted on	17 October, 2025

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