Credit Controller Supervisor

Job Introduction

Job Title: Credit Controller Supervisor
Location: Prestige Support Centre, Epsom, Surrey
Salary: £38,000 - £42,000 dependent on experience
Hours: Monday – Friday

Life at Prestige:

People are at the very heart of Prestige, and we want to make life better for them. As a Human Resources Assistant you’ll grow and develop in an exciting business that puts people at the centre of everything we do.  

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Your role at Prestige:

To provide an accurate and efficient service to both internal and external customers.

The Credit control supervisor will be responsible for supervising the team of credit controllers as well as all aspects of sales Ledger and credit control duties for a given group of accounts. This is to be done following the companies credit control procedures .

The Credit control manager will report to the Finance Director.

Role Responsibility

Responsibilities:

The credit control manager specific duties will include

• Building relationships with senior stakeholders to ensure timely payments on major accounts
• Manage the credit control team and mentor the Credit control team leader to develop their leadership potential
• Cancelling and reissuing invoices
• Allocate accounts to Credit controllers
• Ensure payments are chased for overdue accounts
• Training credit controllers
• Implement robust policies and procedures e.g. Credit limits, direct debits, adhere to Delegation of Authority etc…
• Reconciling accounts
• Resolving internal and external queries
• General credit control duties
• Monitor performance against KPI’s
• Support with other business projects as required

Key factors to success:

• Management skills
• Build effective relationships with key stakeholders
• Performance management
• Process improvement
• Well informed in all areas of sales Ledger
• Excellent customer service skills
• Good communication skills both written and oral
• Work accurately within agreed time scales
• Demonstrate high degree of confidentiality

The Ideal Candidate

Skills and qualifications we’re looking for:

• Ability to motivate others
• Team player
• Flexible may be required to work additional hours
• Understand the need for confidentiality
• Ability to converse effectively with clients and branch managers
• Computer literate, strong Excel skills
• Ability to work on own initiative - self starter, must be able to prioritise tasks and be a manager of time
• Possess excellent administration skills
• Previous experience in sales Ledger/ credit control is essential
• Healthcare experience is a strong preference

Package Description

What we offer:

• A competitive salary
• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
• An additional day off for your Birthday 
• Blue Light Card
• Cycle to Work scheme for our Head Office, Regional and Branch staff
• Long Service Awards
• Workplace Pension
• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

If you are as passionate about quality as we are and want a role where your skills will make a real difference, please feel free to apply and if you wish to know more about this position or what it is like to be part of the Prestige family, get in touch with us at: talent@prestige-nursing.co.uk

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

 All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process