Contracts Manager

Job Introduction

We are currently looking to recruit a highly experienced Contracts Manager to join a key client of ours in our corporate services segment. The location will be based at Seagate in Londonderry/Derry. This is a great opportunity to lead and Manage the Departmental Managers and Operational teams.

You will be required to manage and control Catering, Cleaning, grounds maintenance and vending services for client, to the agreed specification, performance, qualitative and financial targets. You will be responsible for a well-established, competent team, who you will oversee, carrying out daily huddles and weekly team meetings, building and maintaining excellent relationships with both the client and Sodexo employees.

We need an excellent relationship builder who will grow strong relationships with our clients to ensure a profitable long-term partnership. You will simultaneously manage the team and provide them with guidance on operational issues to ensure the business objectives are met.

This is a fantastic, varied opportunity to come on board and join our team, working in a great environment, with flexibility and a good work life balance, with the support and encouragement to achieve your goals and career progression.

Role Responsibility

Comprehensive knowledge of contract scope and form managing the FM services to and across the site.

·       Performance management across teams and service lines, reporting and monitoring of performance.

·       Financial management to ensure control of spending and budgets.

·       Assume full responsibility for contract outputs and management of services against contracted scope of works.

·       Leading the Contract – providing confident, visible leadership, ensuring standards are set and delivered, talent and resources are utilized optimally, client relationships are nurtured and developed and all opportunities for best practice and capability growth are leveraged.

·       Delivering on Financial and Operational Targets – Ensuring that committed targets are met or exceeded and that costs and revenues are closely managed over the course of the financial years to ensure clarity on performance. Measures include revenue growth, profitability, and contract KPI’S and EHS targets.

·       Team Management – Selecting, managing, engaging, and developing highly performing and diverse operating teams, with right skills and capabilities

·       Client Relationship Management – Engaging with IFM Leads on a routine basis and lead by example in providing contract/relationship management.

·       Strategy and Planning – Deployment of the account strategy and ensuring that effective plans are in place to deliver against strategy.

·       To work collaboratively with the central team and central subject matter experts to deliver all contractual requirements to the client.

·       Ensuring the protocols, processes and capabilities are in place to deliver all technical/regulatory requirements for the safe and commercial on-going management of these specialist contract(s).

·       To implement and maintain business improvement and process improvement into all areas.

The Ideal Candidate

Considerable experience in a FM leadership/management role

·       Experience of delivering soft / IFM services through a management team across one or more sites

·       Experience of leading a site based and responsibility for budget and profitability

·       Significant experience within a multi service line FM environment

·       Experience of leading a local management team

·       Familiar with operational excellence techniques/philosophy

·       Excellent relationship management at all levels

·       High level of practical knowledge of technical services or relevant technical qualification, and soft services

·       Proficient in MS Office Package.

Desirable / Supporting Technical & Catering Qualifications and Competencies:

·       Management Qualification / Degree

·       Experience in pharmaceutical, clean room/ aseptic rooms or FMCG industry sectors

·       NEBOSH - National General Certificate and/or Diploma

·       BIFM or CIBSE desirable

·       Soft Services qualification and/or experience

Package Description

£45k - £48K + Bonus and Excellent Benefits Package.

Monday – Friday

As part of our commitment to improving the quality of life for our employees, Sodexo offers include life assurance, 24hrs GP access and the ability to purchase or sell annual leave.

We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process