Assistant Operations manager
Job Introduction
A great opportunity to work alongside the general manager of one of our major contracts, providing support and back up with the day to day on site operation.
Role Responsibility
- Assist the General Manager in preparing the forecasted rotas for allocated areas of responsibility
- Ensure that all financial targets are achieved within the designated area of responsibility
- Be active during service periods to ensure that excellent levels of service are being delivered to the client and customers to maximise contract retention prospects.
- Oversee the set up and lay – up of function areas and ensure that all areas are set in accordance with the unit level service agreement.
- Ensure that risk assessments are carried out regularly and Health & Safety Manuals are up to date.
- Hold Staff briefings with staff before each function / event
- Maintain up to date training records and ensure all training is up to date
- Action any customer complaints in a satisfactorily and timely manner, referring to the General Manager where necessary.
The Ideal Candidate
- Previous Managerial / Supervisory Experience
- Organisation Skills
- A basic knowledge of word and excel documents
Desirable
- IOSH and Food Safety Level 3 Certificates
- Previous Conference and Banqueting Experience
Package Description
£14,000 to £16,000 plus benefits
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.