Administration Team Leader

Job Introduction

Sodexo have an opportunity for an Administration Team Leader to join our busy admin and training support team, in Colchester, Essex.

This exciting opportunity, supporting our military client, will manage all services within the Admin and Training Service operational team, leading an assigned team of up to 25 direct reports. No two days will be the same in this role, responsibilities will include building excellent rapport with internal and external colleagues ensuring your team provide fantastic admin support to the business. 

To be successful you should have a proven background in administration management and be confident with all aspects of the Microsoft suite. You should be a people person, with the ability to talk to anyone around the business and excellent leadership skills, being flexible and adaptable to change.

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Role Responsibility

• Manage the time management system, investigating and processing anomalies through the system 
• Supporting Admin & Training Support Team manager with return-to-work interviews 
• Managing and reviewing absence records for the Admin & Training Support team, and escalating as required 
• Support and cover where necessary any Key Continuity Posts within the Admin & Training Support team  
• Support with recruitment, including posting adverts, reviewing CVs and interviewing when required 
• Responsible for maintaining all P-Files for the Admin & Training Support team including RTW compliance and site clearance 
• Update and maintain Authority Line Manager (ALM) contact details and distribute 
• Support ALMs to drive understanding of recognition schemes 
• Support ALMs with understanding and implementation of Sodexo policy’s 
• Induction of all Admin & Training Support colleagues, ensuring that they are inducted into Sodexo and the MoD department and role 
• Record and deliver Sodexo ‘Great’ training to those members of the team unable to access IT 
• Deputise for Admin & Training and Support Team Manager 
• To continue to develop one’s own skills and knowledge within the position, including any required training courses 
• Maintain and build excellent client/customer relationships 

The Ideal Candidate

• Proven previous experience of working in an administrative role at a supervisory level
• Effective, clear verbal and written communication skills
• Ability to work on own initiative within a team environment 
• Excellent attention to detail and adherence to standards  
• Confidently be able to use all Microsoft Office packages  
• Administration qualification equivalent to NVQ level 2 or significant experience.
• Maths and English Grade C or above / Functional skills level 2 
• A flexible, adaptable and robust approach to work
• Desirable but essential previous experience working with the military or dealing with military personnel

Package Description

Up to £25,500 plus excellent benefits 

On site we offer subsidised meals, free parking, cycle to work scheme, heavily reduced gym fees - with access to swimming pool plus many more perks.

Training and access to apprenticeships up to level 7 are available with this role 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

All offers are subject to security clearance checks 

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process