Account Manager

Job Introduction

Are you looking for an opportunity that will enable you to utilise your skill set to the max?

At Sodexo we are always looking to engage with talented individuals. If you are an experienced Account Manager ideally in either the Facilities Management industry or catering industry and looking for your next opportunity then we may be just the organisation for you.

Sodexo are looking for dynamic, forward thinking individuals that live and breathe our Quality of Life value proposition and behaviours. If you are based in the UK and would like to register your interest for Account Manager opportunities within our business then please apply with your CV and provide your salary expectations and we will contact you should a vacancy arise that meets your criteria.

This is an excellent opportunity to connect with a large global organisation, offering a diverse scope of development opportunity within the Government Services segment. Ideally we would welcome individuals that have strong experience in soft services and exposure to hard services. 

Role Responsibility

Purpose of job:

• Maximise the profitability of the contracts within area of responsibility and deliver the required results.
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Lead and maintain account development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
• Manage the services and teams to the agreed standards
• Ensure that business deadlines and targets are hit
• Identify organic growth opportunities through innovation and new initiatives within existing contracts
• Manage senior clients expectations around the future development of the account
• Take overall responsibility for ensuring that contracts are operated within their contractual terms
• Recruit, induct, motivate, manage, train and develop all employees following Sodexo HR policy and guidelines
• Coach and manage employees using the Sodexo performance review processes, talent development and succession planning

The Ideal Candidate

• Strong commercial acumen, with the ability to devise and manage P&L accounts
• Good negotiation skills at a senior level
• Proven track record in operational management in a similar environment
• People management experience within a diverse geographic and business environment
• Ability to interpret and utilise financial and commercial information
• Excellent communication skills
• Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
• Self-motivated and able to work on own initiative within a team environment

Desirable

• IOSH managing safely qualification
• CIEH Level 3 qualification

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.