General Services Manager
Be part of something greater.
- Job reference: SDX/TP/1117004/151700
- Location: Manchester
- Job type: Full Time - 40 Hours per week
- Salary: £42,000 - £45,000 per annum
About the role
- 40 hours per week
- Monday to Friday
- £42,000 - £45,000 per annum
- Eligible to UK&I Bonus Plans
General Service Manager – HMRC Manchester
To provide comprehensive Technical and Soft Services management across a three-building cluster for HMRC Manchester. The role ensures that all aspects of the Technical and Soft Services contract are delivered safely, compliantly, diligently and cost-effectively. The post holder will ensure contractual obligations are embedded, operationally efficient, and consistently delivered to a high standard.
What you will do:Manage day-to-day FM operations across HMRC sites, ensuring safe, compliant and efficient service delivery.
Oversee Health & Safety processes, including SOPs, risk assessments and contractor control.
Maintain financial control, compliance records and audit readiness.
Lead, support and develop FM staff, ensuring adequate resources and training.
Build strong client and stakeholder relationships, representing Sodexo professionally.
Maintain site documentation, equipment safety and adherence to quality standards.
Drive continuous improvement and support meetings, reporting and operational planning.
Proven experience in Facilities Management, ideally across both Soft and Hard Services.
Strong leadership skills with the ability to motivate, coach, develop and manage teams.
Excellent interpersonal and communication skills with the ability to engage effectively at all levels.
Financially astute, with experience managing budgets and financial performance.
Strong understanding of Health & Safety, compliance, and FM operational standards.
- Training and professional development opportunities.
- A supportive team environment.
- Opportunities for career progression.
- The chance to make a real impact in a visible, people-focused role.
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Join us and be part of a company that values its employees and offers real career growth opportunities.
KEY BENEFITS
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Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Manchester, United Kingdom
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.