Front of House Catering Supervisor

Front of House Catering Supervisor

Shell Centre, Belvedere Road, London SE1 7NA

• £14.56 per hour
• 40 hours per week
• Monday to Friday primarily 07:00-15:30, with flexibility for afternoon and events cover

Use of free gym and free meals onsite

Job Introduction

We are seeking a motivated Front of House Catering Supervisor to lead the day-to-day operations of our FOH department. You will manage food service assistants and agency staff, ensure high standards in food presentation and customer service, and support the FOH Manager in delivering an exceptional catering experience. This role combines leadership, organisation, and hands-on operational expertise.

What you'll do

Key Responsibilities

• Supervise FOH operations, including preparation, service, stock management, and menu planning

• Lead, motivate, and manage Food Service Assistants and temporary staff

• Support FOH Manager in service delivery, events, and operational initiatives

• Ensure full compliance with Sodexo policies, statutory regulations, H&S, and food hygiene standards

• Build and maintain strong client relationships to support long-term partnerships

• Recruit, induct, train, and develop team members; manage performance issues when necessary

• Schedule staff in line with contract requirements

• Drive additional revenue in catering areas

• Maintain accurate accountancy, administrative, and documentation procedures

• Conduct risk assessments and maintain compliance records

• Deliver inductions, performance reviews, coaching, and team briefings

• Monitor stock rotation, usage, and accuracy of stock counts

• Maintain high standards of appearance, hygiene, and presentation

• Attend meetings and training sessions as requested, and deputise for the FOH Manager when required

• Support other sites as needed

Key Performance Indicators (KPIs)

• Achieve company standard audits consistently

• Deliver consistent quality, service, and presentation across all food service areas

• Manage and develop team members effectively

• Full compliance with company processes and statutory regulations

• Positive client and customer feedback

• Maintain a motivated and high-performing team

Skills and Experience

Essential

• Proven experience in catering, food service, or hospitality

• Knowledge of catering trends and innovations

• Supervisory experience with the ability to lead and motivate staff

• Strong communication and interpersonal skills

• Computer literacy and understanding of budget management

• Experience working in a compliance-driven environment

Desirable

• Basic Food Hygiene certificate

• Experience delivering training

• Financial awareness and budgetary management

• Leadership, coaching, and team development skills

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong

in a company and team that values you for you. 

Act

with purpose and have an impact through your everyday actions.

Thrive

in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Lead a professional FOH team, deliver excellent service, and develop your career in a supportive environment.

Ready to be part of something greater?

Join a team that values you for being you.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

File Downloads

• HR-5933_Benefits UK Brochure V9.pdf