First Class Lounge Host
Be part of something greater.
- Job reference: SDX/TP/1129452/152563
- Location: Cathay Pacific Lounge Terminal 3 Heathrow
- Job type: Part Time
- Salary: £13.10 per hour
- Closing date: 11 February 2026
About the role
About the Role
First Class Lounge Host
at Cathay Pacific Terminal 3 Heathrow Airport
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something greater.
You must be able to provide 5 years working history and 5 years address.
Sodexo reserve the right to close this advert early if we are in receipt of a high number of applications.
What you'll do
- To be able to present the menu to customers and is familiar to all dishes.
- To ensure that Service Standards and Procedures are always followed.
- To ensure all counters are set up to the agreed standard and specification.
- To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
- To ensure timely and accurate delivery of orders
- To ensure the dining area is kept clean.
- To provide refills of water and other beverages
- To be able to accommodate customers’ needs and questions.
Additional Responsibilities
- To attend all location meetings as required.
- To show commitment to company values in all aspects of your role.
- To act as a positive ambassador for the business.
- To attend to any reasonable request made by the client or Sodexo Management.
- To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is always delivered.
- To follow objectives set by management and use the training given when necessary.
What you'll bring
Essential
- Previous experience working in a hospitality role
- Excellent customer service
- The ability to prioritise and have an eye for detail
- Knowledge of food safety and COSHH (advantageous)
- Good communication skills – written and verbal
- The ability to demonstrate great team work
- The ability to follow instructions
Desirable
- Lounge experience
Why Sodexo?
- £13.10 hourly rate
- 37.5 hours contract
- 4 on and 2 off pattern (2 early and 2 late)
- Many employee benefits, rewards and recognition.
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Cathay Pacific Lounge Terminal 3 Heathrow, United Kingdom, TW6 2GW
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.