At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
We are looking for an experienced Facilities Duty Manager to lead the delivery of high-quality services across the Johnnie Walker Experience. This role is responsible for overseeing cleaning, security and general facilities operations, ensuring exceptional service standards and a five-star visitor experience.
you'll:
Lead, motivate and develop the onsite Sodexo team to deliver excellent operational performance.
Manage all facilities services in line with agreed specifications, budgets and KPIs.
Maintain strong relationships with client representatives, ensuring high levels of customer satisfaction.
Ensure compliance with all Health & Safety, environmental and legislative requirements.
Oversee stock control, procurement and invoice management.
Recruit, train and support staff, ensuring effective induction and ongoing development.
Drive continuous improvement and identify opportunities to enhance service delivery.
Proven experience managing facilities services in a dynamic, high-profile environment.
Strong leadership, communication and relationship-management skills.
Highly organised with the ability to prioritise and work independently.
Experience achieving financial, quality and customer service targets.
Confident using IT systems for reporting and compliance.
NEBOSH qualification desirable
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong
in a company and team that values you for you.
Act
with purpose and have an impact through your everyday actions.
Thrive
in your own way.
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.