Catering Lounge Host - Lufthansa Lounge
Be part of something greater.
- Job reference: SDX/TP/1129452/152905
- Location: Heathrow Airport
- Job type: Part Time - Casual
- Salary: £13.60 per hour
- Closing date: 02 February 2026
About the role
About the Role
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
We have a fantastic opportunity for a Casual Catering Host to join us at Lufthansa Lounge London Heathrow.
With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.
You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and brining families together!
Sodexo reserves the right to close this advert early, if we are in receipt of a high number of applications.
A few things about you
Do you have
- A winning smile and a passion for delighting guests?
- A positive work attitudes?
- The ability to be a great team player and lead by example?
- Heaps of energy, positivity & enthusiasm, ability to work under pressure?
- Commitment & passion to deliver the highest standards of customer service?
- A high standard of personal presentation?
- Good attention to detail and punctuality?
- Excellent verbal communication skills?
If so, this role is perfect for you!
What you'll do
- Provide excellent customer service from the preparation, presentation and service of food and beverages to the Lufthansa Lounge customers satisfaction.
- Load service counters as and when directed and to ensure sufficient supplies throughout the service period.
- Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan.
- Maintain lounge cleanliness during lounge operating hours.
- Assisting guests with any problems or needs.
What you'll bring
Essential
- Front of house and customer facing experience
- An element of food experience
- Must be able to work all the shifts
- Highly motivated
- Attention to detail
- Able to work on own initiative within a team environment
- Must be able to provide 5 years of UK work history and 5 years of addresses
Desirable
- Lounge experience
Why Sodexo?
- Casual Agreement
- £13.60 rate per hour
- Mixed shift pattern: early (4:30-13:30), middle and late (13:30-23:00)
- Many employee benefits, rewards and recognition
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Heathrow Airport, United Kingdom, TW6 1PZ
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.