CAFM Assistant

Healthy outcomes start with positive patient experiences.

• 40 Hours / 5 out of 7 days
• £12.48 - £14.42 per hour
• Sodexo Perks
• Holidays
• Location is Queens Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: RM7 0AG

Please take the time to read the attached job description

Job Introduction

Healthy outcomes start with positive patient experiences.

As a CAFM Assistant at Sodexo at Queens Hospital, provides day-to-day support to the CAFM Lead and helps manage the CAFM system for the hospital’s Hard FM team. The role supports the planning, scheduling, and monitoring of planned and reactive maintenance, ensuring compliance with SLAs and regulatory standards. By maintaining accurate system data, producing reports, and tracking performance, the CAFM Assistant contributes to efficient operations and continuous improvement of maintenance processes.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do:

• Provide daily support for the CAFM system, assisting managers and supervisors with planned and reactive maintenance coordination.
• Schedule and report on maintenance activities in line with SFG, HTM, and regulatory requirements.
• Monitor PPM schedules, reactive maintenance response times, and overall system performance.
• Prepare daily, weekly, and monthly reports, including extension requests, denied access, and upcoming or at-risk tasks.
• Ensure all reactive and planned tasks are completed within SLAs and on time.
• Maintain accurate records, including labour entries, log notes, and statutory compliance evidence.
• Raise and track corrective maintenance tasks and support lifecycle claims with maintenance documentation.
• Monitor engineer workloads, maintain data integrity within the CAFM system, and support Superuser training.

What You Bring:

• Knowledge of the Global CAFM system
• Fully competent in PPM planning and scheduling
• Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs.
• Excellent communication skills - written and verbal.
• Excellent planning and organizational skills
• Experience within a dynamic environment
• Developing and managing internal and external relationships to ensure desirable outcomes
• Attention to detail, quality driven approach
• Self-motivated, confident, honest and flexible, with a professional work ethic.
• Be flexible and adaptable to change
• Please note that this job description is not an exhaustive list of duties but merely a guide to the responsibilities of the post holder. The post holder may be required to undertake additional duties within the sphere of their competence

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• CAFM Assistant January 2026.pdf