Operational Domestic & Cleaning Services Manager

Operational Domestic & Cleaning Services Manager

• Location: Colchester Hospital
• £40,000 - £42,000 per annum + Sodexo Flex Benefits
• 40 hours per week
• Staff Parking / Discounted meals on site / Sodexo Global progression opportunities

Job Introduction

As Operational Domestic & Cleaning Services Manager you will form part of the Leadership Team at Colchester Hospital responsible for the highest possible standard of cleanliness for all our service users. You will Manage and deliver a domestic cleaning service that meets contractual obligations and KPIs and is compliant with Trust policies and procedures. You will deliver meaningful impact with your influence, and effectively manage relationships with clients, staff and service users.

What You'll Do:

• Ensure a high quality domestic service is delivered in an efficient and effective manner, managing costs at all times.
• Effective leadership of a domestic cleaning team, including daily performance measurement and feedback to the team.
• Manage a domestic service budget; identifying and implementing cost saving opportunities, including ensuring that the budget is positively managed and meets forecast expectations.
• Maintain effective, meaningful, positive, & clear communication with ward managers, matrons and service users.
• Management lead for infection prevention and control and PLACE.
• Manage the controlled issue of cleaning materials, consumables and equipment.
• Manage third party suppliers of services e.g. pest control, window cleaning, washroom services.
• Develop relationships with core suppliers and Sodexo support functions to improve and develop service delivery.
• Comply with the Trust, Company and statutory regulations relating to Safe Systems of Work, health & safety, hygiene, cleanliness, fire and COSHH.

What You Bring:

• Experience in operational or facilities management, ideally within cleaning & domestic services or healthcare environment.
• Strong analytical skills with experience in workforce planning, rota design, or labour modelling.
• Confident using Excel and workforce planning tools; experience with e-rostering systems is a plus.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Health & Safety management experience.
• Ability to work independently, flexibly and professionally – dealing with challenging and changeable situations.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Job Description - Domestics & Cleaning Manager.docx