FM Systems Training Manager

Job Introduction

We are recruiting for an FM Systems Training Manager who will report in to the Senior FM Systems Training Manager. You will manage the training delivery of FM Systems and associated integrated systems to new and legacy contracts on behalf of the wider FM Deployment team, as well as Customer Service focused and process training for the Command Centre Team as required.

You will deliver an engaging training experience to operational team end users, enabling them to understand the purpose, process and use of Sodexo’s FM systems across the UK&I.

To be successful in this role, you will have proven experience in delivering training (using a blended approach of face to face or virtual) and developing training programmes, ideally within an Integrated facilities management business. You will also have excellent communication and presentation skills.

This is a great opportunity to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. 

This will be a home-based position, with requirement to travel for F2F meetings/training from time to time within the UK&I (expenses paid). Ideally located within commuting distance of Leeds or willingness to travel to Leeds and/or Manchester when required.

Role Responsibility

• Programme manage training demand in-line with business/segment priorities
• Deliver end user system/soft skills training in line with business/segment priorities
• Support the development and implementation of FM Systems and associated integrated systems training programmes in alignment with the UK&I Training Framework
• Support the onboarding for new members of the FM Deployment and Command Centre teams, induction, training and mentoring in alignment with FM Deployment and Command Centre requirements
• Produce training materials, manuals, assessments, and documentation (in line with global format)
• Mentor site teams to assist their CMMS process development and implementation
• Use computer-based applications to deliver training
• Maintain the UK & I FM Systems Training Environment application

 A full list of responsibilities can be found in the attached job description

The Ideal Candidate

• Qualification in Training or Training Management
• Experience in delivery of training (face to face and virtually)
• Experience in Instructional Training design or similar
• Experience with mentoring and coaching others
• Knowledge and Experience of CMMS, associated integrated systems and their training
• Proficient in MS applications
• Approachable and able to form good relationships
• Able to inspire and motivate
• Resilient and resourceful
• An innovative approach to continuous improvement
• Attention to detail, quality driven approach
• Work on own initiative and manage own time
• Working individually or part of a wider team
• Ability to deal with a high degree of pressure and to tight deadlines

Desirable

• Understanding of FM operations
• Understanding of asset management

Package Description

Competitive salary + bonus + excellent benefits package

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance, free will writing, life assurance, 24hrs GP access and the ability to purchase or sell annual leave.

We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process