Casual -Floor Captain
Be part of something greater.
- Job reference: SDX/TP/1022707/153891
- Location: London
- Job type: Part Time
- Salary: £14.00 per hour plus Sodexo Benefits
- Closing date: 25 February 2026
About the role
- £14.00 per hour
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SW1P 3AZ
Job Introduction
Join Sodexo as a Floor Captain in London and play a key role in delivering a seamless, high-quality workplace experience. This role is ideal for a confident, customer-focused professional who enjoys leading by example, supporting teams on the floor, and ensuring service standards, safety, and client expectations are consistently met in a fast-paced, professional environment
Key Responsibilities:
- Act as the first point of contact for building occupants and provide reception cover as required
- Open and close the office as per rota and support inductions for new users
- Ensure floor areas comply with health, safety, environmental, and site guidelines
- Monitor building services and equipment, reporting faults to the relevant service partners
- Manage workplace supplies, including coffee points, stationery hubs, and multi-functional devices
- Support deliveries, meeting room bookings, client communications, and provide a high standard of hospitality service
What We’re Looking For:
- Proven customer service or host experience within prestigious or blue-chip environments
- Experience delivering multi-skilled services while meeting individual customer needs and service levels
- Relevant training and experience to work in line with legislative and statutory requirements
- Confident communicator who can handle feedback professionally and challenge ideas when needed
- Highly organised, proactive, and able to multi-task, prioritise, and work independently or as part of a team
- Reliable, detail-focused, flexible, and hands-on with a can-do attitude and strong commitment to service excellence
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Excited to grow with a team that values you? Don’t wait—apply today, and let’s build something amazing together
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
London, United Kingdom, SW1P 3AZ
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.