Workforce & Labour Optimisation Manager
Be part of something greater.
- Job reference: SDX/TP/1129899/154762
- Location: Home based
- Job type: Full Time - 40 hours per week
- Salary: Competitive salary depending on experience
- Closing date: 18 March 2026
About the role
We’re recruiting a Workforce & Labour Optimisation Manager on a 6‑month fixed‑term contract to lead workforce planning and labour optimisation across the UK & Ireland. This role is central to ensuring we have strong forecasting, scheduling, and workforce insight capabilities that support operational delivery, financial performance, and a great colleague experience. Working closely with HR, Operations, Finance, and Technology, you’ll translate demand signals into effective workforce plans and data‑led labour decisions, using platforms such as UKG Pro WFM, PowerApps, and Power BI/Fabric. The focus is on embedding consistent planning practices, strengthening capability, and ensuring workforce management is proactive, reliable, and commercially aligned.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
For more information on Sodexo Careers please visit Sodexo Careers
Main Responsibilities
- Lead end-to-end workforce planning activity including forecasting, capacity modelling, and scheduling governance.
- Ensure planning processes are structured, consistent, and aligned to operational and financial objectives.
- Oversee effective use of UKG Pro WFM, PowerApps and PowerBI/Fabric to drive forecasting accuracy, schedule efficiency, and labour visibility.
- Partner with operational leaders to translate demand requirements into executable workforce plans.
- Drive improvement in labour performance metrics including productivity, utilisation, scheduling efficiency, and overtime control.
- Act as functional lead for workforce management systems (including UKG Pro WFM, PowerApps and PowerBI/Fabric), ensuring optimal configuration and usage.
- Embed consistent workforce planning standards, reporting, and governance practices across contracts and sectors.
- Build a high-performing, service-oriented team culture focused on analytical insight and operational impact
Please see attached job description for further information regarding the role requirements
The Ideal Candidate
- Experience in workforce planning, workforce management, or labour performance within a complex operational environment.
- Strong working knowledge of workforce management systems (e.g., UKG Pro WFM).
- Strong analytical and problem-solving capability.
- Experience leading a small specialist team.
- Ability to translate data into practical operational recommendations.
- Strong stakeholder engagement skills across HR, Finance, and Operations
- Hands-on experience enhancing workforce management platforms, including UKG Pro WFM.
- Experience in multi-site, contract-based operations.
- Exposure to labour optimisation or workforce transformation initiatives
Package Description
Competitive salary depending on experience
6 months Fixed term contract
Working with Sodexo is more than a job; it’s a chance to be part of something greater
You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer
20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached.
Ready to be part of something greater? Apply today!
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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KEY BENEFITS
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Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Home based, United Kingdom, M50 2UE
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.