Technical Services Manager
Be part of something greater.
- Job reference: SDX/TP/1964195/154192
- Location: West Midlands
- Job type: Full Time - 40 hours per week
- Salary: Up to £60,000 per annum
- Closing date: 05 March 2026
About the role
- 40 hours per week
- Monday - Friday
- Up to £60,000 per annum
- Location: West Midlands - no fixed place of work
- Sodexo rewards and benefits
Job Introduction
We are seeking an experienced and technically strong Technical Services Manager to lead Hard FM Technical Services delivery across the HMRC West estate. This is a hands-on leadership role supporting a complex, multi-site public sector contract within the HM Revenue & Customs (HMRC) West portfolio.
This position will be covering the Birmingham/Telford areas and requires an individual who can travel across this geography, ensuring safe, compliant and efficient engineering service delivery.
As Technical Services Manager, you will provide technical leadership and operational oversight across multiple live operational sites. You will ensure statutory compliance, asset reliability, and service continuity across critical infrastructure including:
- Mechanical & Electrical (M&E) systems
- HVAC and BMS systems
- Life safety systems
- Building fabric assets
You will embed a strong safety culture aligned to Sodexo’s Zero Harm Mindset, ensuring all operations comply fully with health, safety and environmental legislation.
What you’ll do:
- Provide technical oversight of planned and reactive maintenance delivery.
- Lead and manage multi-disciplinary engineering teams across a defined geographic patch.
- Ensure zero statutory compliance breaches across all assets and systems.
- Manage specialist subcontractors and supply chain partners to deliver safe, high-quality services.
- Oversee Safe Systems of Work, Permit to Work and risk management processes.
- Solve complex technical issues across electrical, mechanical, HVAC, BMS and life safety systems.
- Optimise resource deployment while balancing cost control, compliance and risk.
- Lead engineering and organisational change initiatives.
- Deliver forward maintenance planning and support lifecycle and capital forecasting.
- Ensure accurate maintenance records and compliance evidence are captured within CAFM/CMMS systems (Maximo desirable).
- Provide and management reporting.
- Mentor apprentices and junior engineers.
- Drive sustainable improvements in service delivery and environmental performance.
- Oversee the condition and suitability of tools, and PPE.
- Collaborate with Asset Management, Compliance and Operational teams to ensure integrated delivery.
- The Environment
- HMRC West is a high-profile, multi-site public sector contract requiring:
- High levels of technical compliance
- Robust asset reliability
- Operational resilience within live environments
- Strong supply chain management
- Forward maintenance and lifecycle planning
- Delivery of engineering change programmes
You will play a critical role in maintaining operational continuity for a major UK government department.
What you bring:
Essential Qualifications & Technical Competence
- NVQ Level 5 (or equivalent) in Engineering or Technical Services.
- Strong multi-disciplinary engineering knowledge (electrical, mechanical, HVAC, BMS, life safety, building fabric).
- Demonstrable knowledge of engineering compliance frameworks and statutory requirements.
- IOSH Managing Safely (minimum) or equivalent H&S qualification.
- Strong understanding of Safe Systems of Work and Permit to Work procedures.
Experience
- Proven experience managing engineering teams in a Hard FM environment.
- Experience managing subcontractors and supply chain partners.
- Experience within complex, multi-site operational environments.
- Experience managing compliance documentation and audit processes.
- Experience contributing to minor works and engineering projects.
- Experience with CMMS/CAFM systems (Maximo desirable).
- Experience managing forward maintenance and lifecycle planning.
- Public sector or regulated environment experience (desirable).
Skills & Attributes
- Strong problem-solving capability under pressure.
- Ability to prioritise competing technical demands.
- Confident and credible technical leader.
- Excellent stakeholder communication skills.
- Commercial awareness and budget management capability.
- Strong IT skills (Microsoft Office, reporting systems, CAFM).
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
West Midlands, United Kingdom
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